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Symantec Identity and Access Management Logo Award Winner Product Badge
Symantec Identity and Access Management Logo Award Winner Product Badge
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Symantec Identity and Access Management

Composite Score
7.4 /10
CX Score
7.7 /10
Category
Symantec Identity and Access Management
7.4 /10

What is Symantec Identity and Access Management?

Organizations need to launch new applications quickly in order to connect their customers, employees, and partners to their services anywhere, anytime, and anyplace. Unfortunately, the velocity required to deliver these service is outpacing the ability for traditional security infrastructure to keep up, leaving many modern applications and environments vulnerable to attacks. Symantec Identity & Access Management mitigates these security risks by applying zero trust principles - continually verifying every user and device requesting access, enforcing least privileged access, and protecting against the assumed breach.

Company Details


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Awards & Recognition

Symantec Identity and Access Management won the following awards in the Identity and Access Management category

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Symantec Identity and Access Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Symantec Identity and Access Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Symantec Identity and Access Management?

3% Negative
7% Neutral
90% Positive

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Acts with Integrity

Feature Ratings

Average 84

Advanced Provisioning

89

Access Request Management

88

Provisioning Deprovisioning

88

Multi-Factor Authentication (MFA)

85

Web Cloud Single Sign on (SSO)

85

Privileged Access Management

84

Identity Governance

84

Mobility Support

81

Reporting

81

Password Management

80

Activity Monitoring Alerts

79

Vendor Capability Ratings

Average 80

Vendor Support

88

Breadth of Features

85

Usability and Intuitiveness

83

Ease of Data Integration

81

Ease of Implementation

81

Business Value Created

80

Quality of Features

79

Product Strategy and Rate of Improvement

79

Ease of Customization

78

Ease of IT Administration

75

Availability and Quality of Training

71

Symantec Identity and Access Management Reviews

Bhavik M.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Strong security, but interface needs improvement.

Likeliness to Recommend

9 /10

What differentiates Symantec Identity and Access Management from other similar products?

Symantec Identity and Access Management excels with advanced threat protection, seamless integration, and enterprise-grade scalability.

What is your favorite aspect of this product?

My favorite aspect of Symantec Identity and Access Management is its advanced threat protection, ensuring robust security for user identities.

What do you dislike most about this product?

The user interface of Symantec Identity and Access Management can feel outdated and less intuitive compared to modern solutions.

What recommendations would you give to someone considering this product?

Ensure Symantec Identity and Access Management aligns with your security needs, and plan for potential complexity in deployment and user training.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Maria T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2022

A good tool for access management

Likeliness to Recommend

9 /10

What differentiates Symantec Identity and Access Management from other similar products?

something that differentiates this tool could say that the accessibility it provides, this tool in general works well because it is fundamental within the organization, allowing companies to secure their sites against attacks from the entire network

What is your favorite aspect of this product?

What I like most about this tool is without a doubt its authentication system, it is quite bold and knows that access must be strictly protected to avoid damage, the interface of the tool is quite easy to implement and in cases of access it is a leader in your guy in security

What do you dislike most about this product?

I have no complaints about the tool

What recommendations would you give to someone considering this product?

A system that monitors who or who has access to its systems and data so that it can regulate who can access without inconvenience and who should be more precise

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Kaniaru W.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

My Experience With Symantec Identity Security

Likeliness to Recommend

9 /10

What differentiates Symantec Identity and Access Management from other similar products?

One aspect that makes Symantec Identity Security unique is that it's available on all devices.

What is your favorite aspect of this product?

I like the availability of Symantec Identity Security The software ensures digital trust and better user experience It's easy to use and understand It's an affordable solution

What do you dislike most about this product?

No regrets for using Symantec Identity Security. It's the best

What recommendations would you give to someone considering this product?

We have used Symantec Identity Security successfully in our business and I recommend it. Besides it's affordable and highly available as you can get it in all devices

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Effective Service
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