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SYSPRO

SYSPRO ERP

Composite Score

7.1 /10

CX Score

7.1 /10

29 Reviews Write a Review

What is SYSPRO ERP?

Your organisation's success demands focus on many different aspects of business. Regardless of the size of the organisation, operational complexities are a reality and the need for accurate record keeping, resource allocations, analysis, planning and reporting are necessary. Enterprise Resource Planning solutions from SYSPRO provide you with the right toolkit to manage your business.

Company Details

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Awards & Recognition

SYSPRO ERP won the following awards in the Enterprise Resource Planning - Midmarket category

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1 Top Rated Capabilities

2 Top Rated Features

2024

1 Top Rated Capabilities

1 Top Rated Features

2023

SYSPRO ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SYSPRO ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

95 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SYSPRO ERP?

5% Negative

16% Neutral

79% Positive

Pros

Respectful
Efficient Service
Appreciates Incumbent Status
Reliable

Feature Ratings

Average 80

Supply Chain Management

Procurement Management

Industry Specific Capabilities

Accounting and Financial Management

BI and Performance Management

Human Capital Management

Service Management

Analytics and Reporting

Job and Project Management

Governance Risk and Compliance

Customer Relationship Management

Vendor Capability Ratings

Average 74

Business Value Created

Availability and Quality of Training

Breadth of Features

Vendor Support

Ease of Implementation

Ease of IT Administration

Ease of Customization

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

SYSPRO ERP Reviews

Role: Information Technology
Industry: Manufacturing
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Oct 2022

Fully integrated and easily tailored

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Effective Service
Caring
Client Friendly Policies

Role: Operations
Industry: Electronics
Involvement: Initial Implementation

Validated Review

Anonymous Reviewer

Submitted Oct 2022

Great software. Easy to use

Likeliness to Recommend

8 /10

Pros

Continually Improving Product
Efficient Service
Fair
Generous Negotitation

Cons

Less Caring

Marc B.

Role: Finance
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2021

Excellent ERP at a reasonable price

Likeliness to Recommend

8 /10

What differentiates SYSPRO ERP from other similar products?

Features and functionality of a Large ERP system, without the high cost.

What is your favorite aspect of this product?

It is intuitive and very easy to train new staff on, who have not had prior ERP experience. The ease of use, especially for new users, is excellent. No prior ERP experience is needed to be able to access menus and submenus with ease. Very logical in its workflow. It allows us to properly plan our supply chain management, from originating orders through the shipping and warehousing stages to the accounting processes in one all-inclusive system. The ability to customize reports for specific users only

What do you dislike most about this product?

Report exporting into Excel becomes somewhat problematic with formatting to CSV files. New enhanced reporting in Version 8 is a significant improvement over the previous reporting.

What recommendations would you give to someone considering this product?

Definitely well worth the price and should be considered.

Pros

Reliable
Enables Productivity
Trustworthy
Respectful

Latest Research

SYSPRO ERP

What is SYSPRO ERP?

Company Details

Need Assistance?

Awards & Recognition

SYSPRO ERP Ratings

83 Likeliness to Recommend

95 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+74 Net Emotional Footprint

How much do users love SYSPRO ERP?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

SYSPRO ERP Reviews

Fully integrated and easily tailored

Likeliness to Recommend

Pros

Great software. Easy to use

Likeliness to Recommend

Pros

Cons

Marc B.

Excellent ERP at a reasonable price

Likeliness to Recommend

Pros

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Title

Feature Ratings

Supply Chain Management

Procurement Management

Industry Specific Capabilities

Accounting and Financial Management

BI and Performance Management

Human Capital Management

Service Management

Analytics and Reporting

Job and Project Management

Governance Risk and Compliance

Customer Relationship Management

Vendor Capability Ratings

Business Value Created

Availability and Quality of Training

Breadth of Features

Vendor Support

Ease of Implementation

Ease of IT Administration

Ease of Customization

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness