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Salesforce.com Inc

Tableau

Composite Score
8.9 /10
CX Score
9.0 /10
Category
Tableau
8.9 /10

What is Tableau?

Harness the power of your data. Unleash the potential of your people. Choose the analytics platform that disrupted the world of business intelligence. Choose Tableau.

Company Details


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Awards & Recognition

Tableau won the following awards in the Business Intelligence & Analytics - Midmarket category

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Tableau Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tableau.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tableau?

2% Negative
6% Neutral
92% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Helps Innovate

Feature Ratings

Average 85

Dashboard

90

Data Exploration and Visualization

90

Collaboration

87

Data Connectors and Data Mashup

87

Operational Reporting Capabilities

86

BI Platform Administration

86

Intelligent Alerts and Notifications

84

Self Service and Ad Hoc Capabilities

83

BI Security

83

Mobile

79

Vendor Capability Ratings

Average 84

Business Value Created

87

Quality of Features

87

Breadth of Features

86

Ease of Data Integration

85

Ease of Implementation

85

Ease of Customization

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Ease of IT Administration

83

Usability and Intuitiveness

81

Vendor Support

79

Tableau Reviews

Shaun H.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2022

Insights with Tableau

Likeliness to Recommend

10 /10

What differentiates Tableau from other similar products?

We chose Tableau due to it's flexibility. We looked at other tools, and those catered towards operations people who wanted an easy tool to manage. Fortunately our team is more on the tech savvy side, so we opt'd to go with Tableau due to its flexibility and scaleability.

What is your favorite aspect of this product?

Endlessly customizable. You can create almost anything you want as long as you're willing to put in the effort to learn the tool. I highly recommend taking a course on Tableau if you're dedicated. Lots of nuances you wouldn't pick up unless you started to do some Googling when you come across something you haven't built before.

What do you dislike most about this product?

We were promised that Tableau could integrate directly with Salesforce data. That was a lie (at least for us). It took forever to pull record data into Tableau, so we had to scramble and start to look at ETL and data warehouse solutions to get the data from Salesforce into the data warehouse then into Tableau. It was a mess to get this stood up, but in the end we are very happy with what we can achieve in Tableau.

What recommendations would you give to someone considering this product?

100% pilot it before buying. We were promised it could integrate directly with Salesforce data. That did not pan out well for us so we had to buy additional tools like an ETL and Data Warehouse to make this work.

Pros

  • Performance Enhancing
  • Reliable
  • Enables Productivity
  • Effective Service

Vanshika S.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Good software- need time to get used to it

Likeliness to Recommend

7 /10

What differentiates Tableau from other similar products?

Doesn't compromise file size during import thus allowing for no information. to be lost or misunderstood

What is your favorite aspect of this product?

Ese of integration of data such as excel files, as well as analysis of files

What do you dislike most about this product?

It isn't for people who aren't tech-savvy, can take multiple tries to figure out how to use it.

What recommendations would you give to someone considering this product?

Take some time to get accustomed to this software or else one would be lost

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Caring

Temur D.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Great price options, starting from free to paid

Likeliness to Recommend

10 /10

What differentiates Tableau from other similar products?

Tableau offers great data visualization tools, which lacking in many similar products. Moreover, it gives free access to their software.

What is your favorite aspect of this product?

Free version to get the taste of the product

What do you dislike most about this product?

The free version is limited to using only website saving features

What recommendations would you give to someone considering this product?

Get the training on how to use the software before purchasing the paid version

Pros

  • Unique Features
  • Fair
  • Appreciates Incumbent Status
  • Security Protects

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