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Salesforce.com Inc

Tableau

Composite Score
8.9 /10
CX Score
9.0 /10
Category
Tableau
8.9 /10

What is Tableau?

Harness the power of your data. Unleash the potential of your people. Choose the analytics platform that disrupted the world of business intelligence. Choose Tableau.

Company Details


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Awards & Recognition

Tableau won the following awards in the Business Intelligence & Analytics - Midmarket category

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Tableau Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tableau.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tableau?

3% Negative
5% Neutral
92% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Helps Innovate

Feature Ratings

Average 85

Dashboard

90

Data Exploration and Visualization

89

Collaboration

87

Data Connectors and Data Mashup

86

Operational Reporting Capabilities

86

BI Platform Administration

85

Self Service and Ad Hoc Capabilities

83

Intelligent Alerts and Notifications

83

BI Security

83

Mobile

79

Vendor Capability Ratings

Average 84

Business Value Created

87

Quality of Features

87

Breadth of Features

86

Ease of Data Integration

86

Ease of Implementation

85

Ease of Customization

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Ease of IT Administration

82

Usability and Intuitiveness

82

Vendor Support

79

Tableau Reviews

Kamran M.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2021

Very intuitive and great for BI self-service!

Likeliness to Recommend

9 /10

What differentiates Tableau from other similar products?

Very intuitive interface and data preparation, along with flexible licence structure

What is your favorite aspect of this product?

Very business user friendly interface which allows an easier route to train the organisation for BI self-service

What do you dislike most about this product?

Third party apps like additional charts are still finicky, but have come a long way

What recommendations would you give to someone considering this product?

Get a Tableau sales engineer to give you a thorough demo, avoid a powerpoint sales pack

Pros

  • Includes Product Enhancements
  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Mar 2021

Perfect Data blending and visuals, but pricey.

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Camilo D.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2021

A must have, but could be better

Likeliness to Recommend

9 /10

What differentiates Tableau from other similar products?

Tableau is a fantastic tool that we use on an almost daily basis. It offers a great UX (user experience), far superior to the competition, and it's also aesthetically superior.

What is your favorite aspect of this product?

It's simple to use and there are tons of tutorials available. I love that I can get something up and running in no time and it's relatively beautiful by default, no need to tweak a lot of things to have something decent.

What do you dislike most about this product?

It's not really made for collaboration. It fails on that end, as it's slow and unreliable when it's time to work collaboratively. I also miss the possibility to connect easily to non-relational databases.

What recommendations would you give to someone considering this product?

You can't go wrong with it, but there are other better-priced options if you want to have an integrated solution. However, this is a must-have product and you better evaluate it and learn how to use it!

Pros

  • Unique Features
  • Inspires Innovation
  • Respectful
  • Includes Product Enhancements

Cons

  • Vendor's Interest First
  • Under Delivered
  • Less Efficient Service

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