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Salesforce.com Inc

Tableau

Composite Score
8.9 /10
CX Score
9.0 /10
Category
Tableau
8.9 /10

What is Tableau?

Harness the power of your data. Unleash the potential of your people. Choose the analytics platform that disrupted the world of business intelligence. Choose Tableau.

Company Details


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Awards & Recognition

Tableau won the following awards in the Business Intelligence & Analytics - Midmarket category

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Tableau Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tableau.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tableau?

2% Negative
6% Neutral
92% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Helps Innovate

Feature Ratings

Average 85

Dashboard

90

Data Exploration and Visualization

90

Collaboration

87

Data Connectors and Data Mashup

87

Operational Reporting Capabilities

86

BI Platform Administration

86

Intelligent Alerts and Notifications

84

Self Service and Ad Hoc Capabilities

83

BI Security

83

Mobile

79

Vendor Capability Ratings

Average 84

Business Value Created

87

Quality of Features

87

Breadth of Features

86

Ease of Data Integration

86

Ease of Implementation

85

Ease of Customization

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Ease of IT Administration

83

Usability and Intuitiveness

81

Vendor Support

79

Tableau Reviews

Victoria O.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Tableaus capability is unparalleled.

Likeliness to Recommend

10 /10

What differentiates Tableau from other similar products?

Tableau offers multiple deployment options for users and organizations ( in-premise, hybrid or a full hosted cloud option ). This greatly accommodates and favours the diverse data preferences and needs within my organization.

What is your favorite aspect of this product?

I am a lover of Tableau's user engagement community, which empowers users like myself to connect with other analysts and users of the Tableau software solution. This makes it simple to learn from fellow Tableau users continuously and has served me as an hub to find help with using Tableau, in the past. I should likewise point out Tableaus data visualization capabilities, which I believe is unparalleled by any other business intelligence tool.

What do you dislike most about this product?

Tableau comes with limited customisation options. This makes it difficult to use Tableau without added third party plugins and extensions.

What recommendations would you give to someone considering this product?

Tableau is primarily for advanced users. It isn't the business intelligence software that I would recommend for entry or even mid-level data professionals.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Anirban S.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Very robust BI and Dashboarding platform

Likeliness to Recommend

9 /10

What differentiates Tableau from other similar products?

I have used Tableau, Power BI, Looker and similar no-code Dashboarding and Business Intelligence tools but I think Tableau is far ahead of the rest of its competitors in terms of their simple Interface. Even if someone is new to the tool, he or she can start trying out the features like adding dimensions and measures, without much of a training.

What is your favorite aspect of this product?

The options for sub-totaling, auto-generation of best form of view for any data-set, and the option of free-hand formatting of multiple charts within a dashboard is really very convenient. The ability to share across the company as well to external vendors via the Tableau Online app is very convenient because the app is available on mobile as well.

What do you dislike most about this product?

One of the problems with Tableau is that while we can colour-format values or measures, the visibility of the numbers gets impacted on doing so. Also, we cannot apply multiple sorts simultaneously with a different set of dimensions. Also, during initial implementation, we had faced some difficulty with Bitbucket Integration, for which out dashboarding processes were impacted.

What recommendations would you give to someone considering this product?

Tableau is good only when you have skilled Data Analysts or at least data-minded resources in your organisation. Else it will not serve the intended purpose.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Operations
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2023

Easy to use, compelling BI reports.

Likeliness to Recommend

9 /10

Pros

  • Security Protects
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Vendor's Interest First
  • Less Generous
  • Less Transparent

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