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Salesforce.com Inc

Tableau

Composite Score
8.9 /10
CX Score
9.0 /10
Category
Tableau
8.9 /10

What is Tableau?

Harness the power of your data. Unleash the potential of your people. Choose the analytics platform that disrupted the world of business intelligence. Choose Tableau.

Company Details


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Awards & Recognition

Tableau won the following awards in the Business Intelligence & Analytics - Midmarket category

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Tableau Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tableau.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tableau?

2% Negative
6% Neutral
92% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Helps Innovate

Feature Ratings

Average 85

Dashboard

90

Data Exploration and Visualization

90

Collaboration

87

Data Connectors and Data Mashup

87

Operational Reporting Capabilities

86

BI Platform Administration

86

Intelligent Alerts and Notifications

84

Self Service and Ad Hoc Capabilities

83

BI Security

83

Mobile

79

Vendor Capability Ratings

Average 84

Business Value Created

87

Quality of Features

87

Breadth of Features

86

Ease of Data Integration

86

Ease of Implementation

85

Ease of Customization

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Ease of IT Administration

83

Usability and Intuitiveness

81

Vendor Support

79

Tableau Reviews

Harsh G.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Best BI tool in the industry for visualisations!!

Likeliness to Recommend

9 /10

What differentiates Tableau from other similar products?

This is the best tool for data visualisation and exploration, create dashboards which can be viewed across multiple devices which makes it easy to access by the business teams and management

What is your favorite aspect of this product?

There are so many great features like seamless integration with multiple data sources, ability to create wide variety of visualisations and able to plot data in maps using lat-long. It gives is flexibility to create dashboards with both live connections and prefetched data. Can be shared over mails as reports and viewed over multiple devices.

What do you dislike most about this product?

Connecting huge datasets with tableau slows it down. Also, the cost of license might not be feasible for small organisations.

What recommendations would you give to someone considering this product?

Definitely recommend this product. Best tool to explore data and create dashboards which can be shared across organisation and leadership for quick insights and tracking the health of business. Multiple sources of data can be connected and hence it is easy to implement.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Effective Service
  • Fair

Kushagra A.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Best BI tool in the market

Likeliness to Recommend

9 /10

What differentiates Tableau from other similar products?

It is the best BI tool in the market and is easy to use..

What is your favorite aspect of this product?

Easy drag and drop utility for quick BI development.

What do you dislike most about this product?

Laggy interface with Big Data

What recommendations would you give to someone considering this product?

Tableau provides a platform for data visualisation in very user friendly way. It makes storytelling very easy

Pros

  • Reliable
  • Efficient Service
  • Saves Time
  • Respectful

Scott H.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2023

Analytics with Tableau

Likeliness to Recommend

10 /10

What differentiates Tableau from other similar products?

Tableau is incredibly customizable it can feel overwhelming. You really can get whatever "look" you're looking for on your dashboard if you're willing to put in the time to build it that way. The number of customizations if by far the best in the industry, but it will take effort to learn and build.

What is your favorite aspect of this product?

My favorite aspect of Tableau is how customizable the dashboards are, and how easy it is to integrate into different data sources and join them. Great tool for beginners to get done what they need, but also a great tool to grow with as you advance to take advantage of all its features.

What do you dislike most about this product?

Customizing the dashboards to look how you would like is very tedious and time-consuming. So many options you have to tinker with, but that comes with the ask I suppose. I wish when you join data within Tableau it was a bit faster. Sometimes I'm waiting 5 minutes just for the data to load so I can start building dashboards.

What recommendations would you give to someone considering this product?

Try before you buy. Make sure it meets the use cases you're looking for, and you have a resource that can build dashboards because it isn't intuitive.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Effective Service

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