What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
96 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Respectful
- Acts with Integrity
- Reliable
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Screen Share
File Transfer
Audio Conferencing VoIP
Virtual Whiteboard
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Video Conferencing
Audio Controls
Application Share
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Business Value Created
Quality of Features
Breadth of Features
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
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TeamViewer Reviews
Umang T.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2024
A robust remote access and IT collaboration tool.
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
TeamViewer is a well developed versatile remote access tool which facilitates users and businesses remote IT support. It offers various standout features like remote control, built-in screen sharing and video conferencing, organizational asset management, cross platform compatibility, file transfer, intuitive interface and end-to-end encryption which differentiates TeamViewer from other similar products.
What is your favorite aspect of this product?
TeamViewer is a highly secured user friendly remote management and connectivity software that provides elite range of features like remotely access and control devices for troubleshooting and support, drag-and-drop file transfer functionality, endpoint device protection, screen sharing and video conferencing and compatibility with various operating systems including Windows, Linux, macOS, iOS and android. These are my favorite aspect of this product.
What do you dislike most about this product?
TeamViewer is a well designed platform and there is nothing as such to dislike about this product.
What recommendations would you give to someone considering this product?
If you are considering well secured, user friendly remote access software that streamlines all the organizational remote support and management and helps businesses boost the productivity, then TeamViewer is the best tool you can opt for.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Hotani J.
- Role: Industry Specific Role
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Oct 2024
TeamViewer Remote Has Great Capabilities
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
I love the efficiency of the capabilities of this remote support tool. TeamViewer Remote has been working so well for us.
What is your favorite aspect of this product?
TeamViewer Remote is easy to use and reliable. TeamViewer Remote has excellent capabilities.
What do you dislike most about this product?
I have zero dislikes for TeamViewer Remote. TeamViewer Remote is amazing.
What recommendations would you give to someone considering this product?
I do recommend TeamViewer Remote. TeamViewer Remote is superb.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Milan P.
- Role: Information Technology
- Industry: Government
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2024
Easy to acess
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
TeamViewer supports a wide range of operating systems, including Windows, macOS, Linux, iOS, and Android, allowing seamless connectivity across diverse devices.
What is your favorite aspect of this product?
It allows for remote control of devices even when no one is present at the remote location, useful for IT support and management.
What do you dislike most about this product?
Some users are concerned about data security and privacy.
What recommendations would you give to someone considering this product?
A free and easy-to-use option for basic remote access, integrated with Google Chrome.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
