What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
96 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Respectful
- Acts with Integrity
- Reliable
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Screen Share
File Transfer
Audio Conferencing VoIP
Virtual Whiteboard
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Video Conferencing
Audio Controls
Application Share
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Business Value Created
Quality of Features
Breadth of Features
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
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TeamViewer Reviews
Rishabh P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2024
Simple and powerful remote management tool!
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
Team viewer is easier to operate on and user interface is quite minimal and staright forward which helps in learning it easily. It has been super useful and with lots of advance feature like controlling screen.
What is your favorite aspect of this product?
I really like how easy it is to configure and easy to operate with team members working remotely, its file sharing and asking for a distinctive part of computer makes it very likeable and useful.
What do you dislike most about this product?
In my usage i do not find any major bugs. Although speed of data transfer can be improved.
What recommendations would you give to someone considering this product?
I highly recommend team memebers of sales as well customer executive in it companies for faster issue resolution with remote working.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Inspires Innovation
Olivia C.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2024
24/7 TeamViewer control
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
Connection and accessibility 24/7.
What is your favorite aspect of this product?
Take absolute control of any device.
What do you dislike most about this product?
I use it less than Anydesk.
What recommendations would you give to someone considering this product?
Accessible from any point of view...
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Alamin I.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Jul 2024
easy to use remote controlling tool
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
It's user friendly interface and easy to use features has create a big difference.
What is your favorite aspect of this product?
The features it's providing to control someone's device and fix their issues remotely has become my favorite feature of this tool.
What do you dislike most about this product?
nothing to dislike from my side.
What recommendations would you give to someone considering this product?
In case you want scalability, customization, remote support, and other key functions, then TeamViewer will be most suitable for this. Since this platform bends to the demand of your work, it is fit for use in a situation where you need all these features.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
