Teamwork.com Customer Reviews 2024

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Teamwork.com

Composite Score

9.0 /10

CX Score

9.3 /10

175 Reviews Write a Review

What is Teamwork.com?

Combining powerful project management and easily streamlined operations - we’re the only platform built for managing client projects, profitably.

Company Details

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Awards & Recognition

Teamwork.com won the following awards in the Project Management - Enterprise category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

11 Top Rated Capabilities

14 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

11 Top Rated Capabilities

16 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Service Experience
Product Impact
Contract Negotiation

2023

8 Top Rated Capabilities

15 Top Rated Features

2022

Teamwork.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Teamwork.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Teamwork.com?

2% Negative

3% Neutral

95% Positive

Pros

Efficient Service
Respectful
Security Protects
Caring

Feature Ratings

Average 86

Collaboration

Workflow Management

Document Management

Project Invoicing and Accounting Integration

Resource Management

Planning and Scheduling

Calendar Integration

Time & Expense Tracking

Quote to Project Conversion

Retainer Management

Budget Management

Vendor Capability Ratings

Average 85

Ease of Implementation

Breadth of Features

Quality of Features

Business Value Created

Ease of Customization

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Teamwork.com Reviews

Role: Consultant
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jan 2022

Easy to use. Can manage diff projects at one place

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Maja J.

Role: C-Level
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2021

Pretty ok, but poor customization & tracking.

Likeliness to Recommend

8 /10

What differentiates Teamwork.com from other similar products?

It's a good project management tool if you're looking for something simple.

What is your favorite aspect of this product?

Ease of implementation and how quickly our team was able to learn it.

What do you dislike most about this product?

After discovering ClickUp, it became clear that Teamwork offers very basic functionalities, doesn't have many customization options, pretty basic reporting etc. Overall, it's an OK tool, but I'd never go back to it after trying ClickUp!

What recommendations would you give to someone considering this product?

If you're just beginning, this could be a good option. However, look into ClickUp! It saved me hours and hours of work, and it's features are just incredible compared to this tool.

Pros

Reliable
Continually Improving Product
Efficient Service
Effective Service

Lisa A.

Role: Operations
Industry: Government
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2021

Fastest PM software

Likeliness to Recommend

10 /10

What differentiates Teamwork.com from other similar products?

Routing tickets correctly to the right agents and tracking each case's progress

What is your favorite aspect of this product?

Unified inboxes that streamline communication between teams

What do you dislike most about this product?

Steep learning curve. Not easy to customize reporting

What recommendations would you give to someone considering this product?

Can help accomplish projects of any size and manage teams onsite or dispersed

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

Teamwork.com

What is Teamwork.com?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

Teamwork.com Ratings

88 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Teamwork.com?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Project Invoicing and Accounting Integration Create invoice that automatically syncs into accounting software to simplify the billing and invoicing process.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Calendar Integration Syncs calendar objects within the integrated email service, which captures the time within the work object.

Time & Expense Tracking Ability to track time for planning and estimating

Quote to Project Conversion Converts won quotes into pre-planned projects using project templates.

Retainer Management Manage the ongoing and recurring work you do for clients, including tasks and billing.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Teamwork.com Reviews

Easy to use. Can manage diff projects at one place

Likeliness to Recommend

Pros

Maja J.

Pretty ok, but poor customization & tracking.

Likeliness to Recommend

Pros

Lisa A.

Fastest PM software

Likeliness to Recommend

Pros

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Title

Feature Ratings

Collaboration

Workflow Management

Document Management

Project Invoicing and Accounting Integration

Resource Management

Planning and Scheduling

Calendar Integration

Time & Expense Tracking

Quote to Project Conversion

Retainer Management

Budget Management

Vendor Capability Ratings

Ease of Implementation

Breadth of Features

Quality of Features

Business Value Created

Ease of Customization

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support