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TeleTracking Technologies

TeleTracking Facilities

Composite Score

7.8 /10

CX Score

8.1 /10

14 Reviews Write a Review

What is TeleTracking Facilities?

We offer real-time results for real-life hospital challenges. Improve your efficiency and productivity with a host of tailored software solutions from TeleTracking.

Company Details

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TeleTracking Facilities Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 95%
Negotiation and Contract:: 89%
Conflict Resolution:: 97%
Strategy & Innovation:: 89%
Service Experience:: 94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeleTracking Facilities?

8% Negative

4% Neutral

88% Positive

Pros

Helps Innovate
Unique Features
Caring
Saves Time

Feature Ratings

Average 84

Laboratory Management

Radiology Management

Sample Management

Pharmacy Management

OR Management

Data Management

Analytics and Reporting

Facilities Management

Resource Management

Inventory and Field Parts Management

Equipment Management

Vendor Capability Ratings

Average 83

Business Value Created

Ease of Customization

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Vendor Support

Breadth of Features

Ease of IT Administration

Availability and Quality of Training

Usability and Intuitiveness

Ease of Data Integration

TeleTracking Facilities Reviews

Role: Operations
Industry: Healthcare
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Sep 2021

Fruitful Facilities Management Program in Health

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Reliable
Performance Enhancing
Unique Features

Jonathan P.

Role: Human Resources
Industry: Healthcare
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2021

Easy system.

Likeliness to Recommend

7 /10

What differentiates TeleTracking Facilities from other similar products?

Vast variety of reports you need to follow up on all concerns. Real time data and the ability to organize tabs to arrange your screen to customize what you would like to see in which order.

What is your favorite aspect of this product?

We do like the data being derived from the application. Although, some of the data is very difficult to obtain and the tool to display is dated.

What do you dislike most about this product?

Nothing really it's great just need to get used to it.

What recommendations would you give to someone considering this product?

TeleTracking is more than a patient flow solution, it is an operational necessity.

Pros

Reliable
Respectful
Helps Innovate
Continually Improving Product

Alyssa E.

Role: Industry Specific Role
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2021

Pretty easy to use but could be better

Likeliness to Recommend

6 /10

What differentiates TeleTracking Facilities from other similar products?

I don’t think it’s differentiated

What is your favorite aspect of this product?

Easy to use and figure out

What do you dislike most about this product?

Expensive

What recommendations would you give to someone considering this product?

Probably a better product out there but this one isn’t awful

Pros

Helps Innovate
Unique Features
Caring
Saves Time

Cons

Vendor's Interest First
Less Friendly Negotiation

Latest Research

TeleTracking Facilities

What is TeleTracking Facilities?

Company Details

Need Assistance?

TeleTracking Facilities Ratings

91 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love TeleTracking Facilities?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Laboratory Management Includes biological specimens tracking, intuitive user interface, and ICD-9 screening.

Radiology Management Includes EDI, EMR/EHR integration, PACS integration, patient scheduling, and scanning input.

Sample Management Includes patient sample management, sample search, and samples documentation.

Pharmacy Management Includes e-prescriptions, batch verification, prescription processing, and automatic refills.

OR Management Includes scheduling, supply management, and maintenance.

Data Management Includes data sharing, data storage, records management, and data security.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Facilities Management Includes maintenance histories, planned preventative maintenance, inventory usage, and temperature control.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Inventory and Field Parts Management Includes full service lifecycle with van stocking, equipment purchasing tools, parts forecasting, and parts, tools, and other equipment queries and fulfillment.

Equipment Management Includes equipment histories, equipment booking, and product tracking.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

TeleTracking Facilities Reviews

Fruitful Facilities Management Program in Health

Likeliness to Recommend

Pros

Jonathan P.

Easy system.

Likeliness to Recommend

Pros

Alyssa E.

Pretty easy to use but could be better

Likeliness to Recommend

Pros

Cons

Title

Feature Ratings

Laboratory Management

Radiology Management

Sample Management

Pharmacy Management

OR Management

Data Management

Analytics and Reporting

Facilities Management

Resource Management

Inventory and Field Parts Management

Equipment Management

Vendor Capability Ratings

Business Value Created

Ease of Customization

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Vendor Support

Breadth of Features

Ease of IT Administration

Availability and Quality of Training

Usability and Intuitiveness

Ease of Data Integration