Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Textmagic Logo
Textmagic Logo
Textmagic Ltd.

Textmagic

Composite Score
7.3 /10
CX Score
7.4 /10
Category
Textmagic
7.3 /10

What is Textmagic?

Textmagic is a business text-messaging service for sending notifications, alerts, reminders, confirmations and SMS marketing campaigns. We provide a popular SMS text messaging service used by businesses worldwide (the USA, UK, Canada & Australia). The tool makes it easy to send notifications, alerts, reminders, confirmations, and SMS marketing campaigns.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Textmagic won the following awards in the SMS Marketing category

Filter By

Textmagic Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Textmagic.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

89 Plan to Renew

3
Since last award

85 Satisfaction of Cost Relative to Value

4
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Textmagic?

7% Negative
0% Neutral
93% Positive

Pros

  • Client Friendly Policies
  • Generous Negotitation
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 83

Text Messaging

89

Scheduled Messaging

87

Marketing Analytics

85

Opt-in

83

Communication Archive

83

Mobile Marketing Management

81

Application Integration

79

Loyalty Promotions Management

78

Social Media Marketing Management

77

Mobile Payments

76

Surveys Feedback

76

Vendor Capability Ratings

Average 80

Ease of Implementation

84

Ease of IT Administration

83

Ease of Data Integration

83

Business Value Created

82

Quality of Features

81

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Usability and Intuitiveness

79

Ease of Customization

79

Breadth of Features

78

Vendor Support

77

Textmagic Screenshots

Textmagic Videos

Textmagic Reviews

Tania C.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2024

Really excellent and useful product

Likeliness to Recommend

10 /10

What differentiates Textmagic from other similar products?

It was the first one that I used and it suited my purposes very well.

What is your favorite aspect of this product?

The ability to make life easier.

What do you dislike most about this product?

I did not find anything lacking.

What recommendations would you give to someone considering this product?

Enjoy it - it can do so much, as well as sending texts.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Dezzy L.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

It is a reasonable solution for SMS marketing .

Likeliness to Recommend

9 /10

What differentiates Textmagic from other similar products?

I feel the top feature is simplicity. It’s straightforward to set up and customize. You’ll then simply forget about it and it works. If you do need to come and build a change there’s no struggle to relearn however you did it before. However, it is also fast, effective, low price, and smart client service. Text messages may be used to provide notifications, alerts, reminders, and promotional messages. You’ll transfer contact lists and send messages to customers, employees, stakeholders, and even members of the overall public who are concerned with promotional activities. Provides an SMS gateway API to act with websites and incorporate text mes

What is your favorite aspect of this product?

TextMagic is often accessed from any mobile device via android or apple application and this makes it very easy for our outreach team on the field to fill in the contact details almost instantly. The evaluation is decent for such an integral service. I prefer that the interface is precisely constant whether using the service in a browser or the app. I conjointly just like the skills to save lots of contacts and to make “templates” that re-use fields from the contact record, and future planning of messages to send at a later date & time.

What do you dislike most about this product?

The client is charged constantly for a delivered message and additionally for undelivered ones. I feel that there ought to be a rebate for the latter, for the service to be profitable to the user.

What recommendations would you give to someone considering this product?

The templates are simple, you’ll produce your own and send them quickly as customers use their phones all the time nice and smooth. Recommended.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Sofia T.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

excellent text messaging platform.

Likeliness to Recommend

8 /10

What differentiates Textmagic from other similar products?

It is a software that allows us to have one of the best communications in a perfect and comfortable way. Its price has been very profitable and thus be able to have a great change. One of the platforms with the best performances and completely with a good reach and to achieve messaging communication in a simple and useful way.

What is your favorite aspect of this product?

A simple and modern system that allows us to comfortably solve any situation that we need through SMS messages, which would take as an engineer to be able to. do and receive alerts on each of our devices on a daily basis since it is a very useful platform in everything the context a great ease of being able to send massive messages instantly to each client in a way

What do you dislike most about this product?

Up to now, there is nothing that I dislike about the application since it provides a complete service and its configuration is very important, it does not present problems when sending messages.

What recommendations would you give to someone considering this product?

Textmagic has one of the best tools that allows us to customize and program each function correctly, allowing us to have the ability to send and receive messages instantly and to achieve a fair integration. And with it, it would lead to having a more fluid communication with each client since it would be an option in a simple but perfect way.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019