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Textmagic Logo
Textmagic Logo
Textmagic Ltd.

Textmagic

Composite Score
7.3 /10
CX Score
7.4 /10
Category
Textmagic
7.3 /10

What is Textmagic?

Textmagic is a business text-messaging service for sending notifications, alerts, reminders, confirmations and SMS marketing campaigns. We provide a popular SMS text messaging service used by businesses worldwide (the USA, UK, Canada & Australia). The tool makes it easy to send notifications, alerts, reminders, confirmations, and SMS marketing campaigns.

Company Details


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Awards & Recognition

Textmagic won the following awards in the SMS Marketing category

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Textmagic Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Textmagic.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

89 Plan to Renew

3
Since last award

85 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Textmagic?

7% Negative
0% Neutral
93% Positive

Pros

  • Client Friendly Policies
  • Generous Negotitation
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 83

Text Messaging

89

Scheduled Messaging

87

Marketing Analytics

85

Opt-in

83

Communication Archive

83

Mobile Marketing Management

81

Application Integration

79

Loyalty Promotions Management

78

Social Media Marketing Management

77

Mobile Payments

76

Surveys Feedback

76

Vendor Capability Ratings

Average 80

Ease of Implementation

84

Ease of IT Administration

83

Ease of Data Integration

83

Business Value Created

82

Quality of Features

81

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Usability and Intuitiveness

79

Ease of Customization

78

Breadth of Features

78

Vendor Support

77

Textmagic Screenshots

Textmagic Videos

Textmagic Reviews

Emily J.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Enjoy a magic of messaging with TextMagic

Likeliness to Recommend

8 /10

What differentiates Textmagic from other similar products?

TextMagic handled a broadcast messaging to a large number of individuals. We could address each person by name and go out to them while they are particularly active on their smart phone. Simple installation of broadcast messaging and excellent reporting throughout the campaign.

What is your favorite aspect of this product?

I like the template solution since it functions great for my company and saves me a lot of time. Rather than retyping or copy-pasting the very same message several times, I get it stored in the database. We can integrate a big and flexible list, welcome them individually by utilizing their own names, and arrange broadcasts to keep up with some other initiatives using TextMagic.

What do you dislike most about this product?

The most challenging problem has been determining which client sent the response message.

What recommendations would you give to someone considering this product?

If you really are dissatisfied by your present texting broadcast services provider's exorbitant charges, complicated and tedious systems, or restricted capabilities, explore and try TextMagic. They've been just a tremendous help to our complete workforce.

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Saves Time

Soonitee R.

  • Role: Information Technology
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Scheduling SMS campaigns & free verification tools

Likeliness to Recommend

10 /10

What differentiates Textmagic from other similar products?

TextMagic is not the the average SMS providers for mass SMS. Its dashboard had the ability of letting you schedule your whole campaign right from your browser (Opera, Chrome, etc.), and have some unique sets of tools: carrier lookup, SMS length calculator, online invoice generator, and the list goes one with useful, yet simple but free tools.

What is your favorite aspect of this product?

I love that we are able to customize our sender ID to match our brand, giving our campaign a professional look, as well as a branded outreach. The scheduling option has won my heart, for it allowed me to write multiple campaign texts far in advance, saving a lot of time, when it comes to sending these campaign and reminders multiple times during the day.

What do you dislike most about this product?

The need to purchase a dedicated phone number to be able to receive SMS is a little annoying. The phone number should be included, or at least 1 phone number, for any businesses using TextMagic paid services.

What recommendations would you give to someone considering this product?

TextMagic does have mobile capabilities, with the availability of its iOS and Android application. You will definitely save a lot of time, if sending regular but numerous SMS forms part of your business activities or organizational processes. It's worth giving a try and adopting. Highly reliable global SMS services.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Oliver T.

  • Role: C-Level
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Professional email lookup and verification

Likeliness to Recommend

10 /10

What differentiates Textmagic from other similar products?

Many people knows TextMagic as the SMS sender platform, but what they don't know is that TextMagic has some other powerful features: the email validation & lookup which allows organizations to validate the emails risk levels as well cleaning their mailing lists for inactive and emails. This helps improve email deliverability in the future and improve response rate.

What is your favorite aspect of this product?

My favorite aspect is that as super admin, you can create sub-accounts and give access to members in your organization, while being able to allocate credits and monitor the activity (SMS history) and usage. I also love the email lookup feature, which goes the extra mile, by performing email risk assessments based on IPs and other security factors. The ability to create private lists is also great, as these lists can then be shared to specific sub-accounts, right through the TextMagic dashboard.

What do you dislike most about this product?

TextMagic does not offer post-pay accounts, which for many businesses would have been really helpful.

What recommendations would you give to someone considering this product?

TextMagic is one of the rare, reliable and professional SMS services that offers multiple payment solutions: VISA, Mastercard, AMEX, PayPal and Bank Transfer. This facilitates a lot of transactions, especially when you have an issue with a payment method or are located in a geographical region that provides limited payment methods. They are reliable all the way and will definitely contribute to the success of your business and projects.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
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