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Parker Software

ThinkAutomation

Composite Score
7.6 /10
CX Score
7.8 /10
Category
ThinkAutomation
7.6 /10

What is ThinkAutomation?

ThinkAutomation powers your business process automation. Automate on-premises and cloud-based business processes to cut costs and save time. Automate incoming communication channels, monitor databases, react to incoming webhooks, web forms and chat bots. Process documents, attachments, local files and other messages sources. Parse and extract data from incoming messages and perform business process actions, such as outbound communications, updating on-premises and cloud databases, CRM systems and cloud services, document processing, systems integration and much more. With ThinkAutomation, you get an open-ended studio to build your automated workflows without volume limitations.

Company Details


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Awards & Recognition

ThinkAutomation won the following awards in the Robotic Process Automation - Midmarket category

ThinkAutomation Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ThinkAutomation.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

94 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ThinkAutomation?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Efficient Service
  • Effective Service
  • Caring

Feature Ratings

Average 81

Concurrent Work

86

Sentiment Analysis

86

Unsupervised Launch

85

Optical Character Recognition

83

User Libraries

82

Central Deployment

82

Automation Apps

81

Action Logging

81

Real-Time Debugging

81

Role-Based Access

81

Exception Handling

79

Vendor Capability Ratings

Average 80

Breadth of Features

86

Business Value Created

85

Quality of Features

84

Ease of Customization

82

Ease of IT Administration

80

Ease of Data Integration

79

Vendor Support

78

Availability and Quality of Training

78

Ease of Implementation

77

Product Strategy and Rate of Improvement

75

Usability and Intuitiveness

75

ThinkAutomation Screenshots

ThinkAutomation Videos

ThinkAutomation Reviews

Keshab D.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

A great product for daily use.

Likeliness to Recommend

9 /10

What differentiates ThinkAutomation from other similar products?

It is really simple for anyone to use. All round integration and extraction process. One of the best cloud based business process.

What is your favorite aspect of this product?

Cut costs and saves time

What do you dislike most about this product?

Nothing as of so far

What recommendations would you give to someone considering this product?

Definitely go for it. You would love the product when it comes in need of automation. Saves a lot of time.

Pros

  • Helps Innovate
  • Reliable
  • Effective Service
  • Inspires Innovation

Abhijat G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Fantastic and amazing product

Likeliness to Recommend

10 /10

What differentiates ThinkAutomation from other similar products?

Designed to handle any business proces local as well as In cloud

What is your favorite aspect of this product?

All features are great,love to explore more

What do you dislike most about this product?

Nothing as such...

What recommendations would you give to someone considering this product?

Always recommend others to explore this

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Palash J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Open-ended Studio to build any and every automated

Likeliness to Recommend

9 /10

What differentiates ThinkAutomation from other similar products?

All round integration and extraction options - Integration with Azure - A helpful support desk and customer success managers - Extensive scripting options

What is your favorite aspect of this product?

ThinkAutomation is a trustworthy automation engine that you can completely configure. It has more and more applications in a variety of contexts.

What do you dislike most about this product?

You must build your own code for some of the connectors that aren't built-in, which takes additional effort. Since there are no editable templates to utilise, you must set up each workflow from start, which adds time to the implementation process.

What recommendations would you give to someone considering this product?

Every sys admin should be using ThinkAutomation. I've only recently started tinkering and already can't wait to build more - so many possibilities.

Pros

  • Reliable
  • Saves Time
  • Fair
  • Altruistic
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