ThoughtSpot Customer Reviews 2025

This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative

Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)

ThoughtSpot

Composite Score

7.7 /10

CX Score

7.9 /10

16 Reviews Write a Review

What is ThoughtSpot?

ThoughtSpot is the AI-native Intelligence Platform for every enterprise. With ThoughtSpot’s intuitive natural language search, every user can confidently generate answers from their business data at every point of decisioning. The platform’s unified capabilities, along with our agentic AI analyst, Spotter, enable users to create precise, transparent, personalized, and actionable insights with enterprise grade trust, security, and scale. Accessible via the web and mobile app, ThoughtSpot Embedded offers a low-code solution to integrate AI-powered analytics directly into products and services, driving data monetization and boosting user engagement for customers.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

ThoughtSpot won the following awards in the Business Intelligence & Analytics – Enterprise category

Filter By

2024 Data Quadrant Gold Medalist

2024

5 Top Rated Capabilities

5 Top Rated Features

2024

ThoughtSpot Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ThoughtSpot.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

Down 3
Since last award

87 Plan to Renew

Down 5
Since last award

69 Satisfaction of Cost Relative to Value

Down 11
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

undefined

{y}

{name}

Emotional Footprint Overview

Product Experience:: 89%
Negotiation and Contract:: 92%
Conflict Resolution:: 91%
Strategy & Innovation:: 95%
Service Experience:: 94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ThoughtSpot?

7% Negative

6% Neutral

87% Positive

Pros

Efficient Service
Enables Productivity
Helps Innovate
Continually Improving Product

Feature Ratings

Average 78

Real-Time Visualization

Data Exploration and Visualization

Spatial Analysis

BI Security

Mobile

Advanced Analytics and Data Science

Intelligent Alerts and Notifications

Dashboard

Self Service and Ad Hoc Capabilities

Metadata Management

Operational Reporting Capabilities

Vendor Capability Ratings

Average 78

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement

Breadth of Features

Business Value Created

Vendor Support

Ease of Customization

Availability and Quality of Training

ThoughtSpot Reviews

Vatsal G.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2024

It is a tool to handle very large datasets

Likeliness to Recommend

7 /10

What differentiates ThoughtSpot from other similar products?

Its ability to process large amount of data is very much in its own league. Its their biggest Moat,

What is your favorite aspect of this product?

It has a good report refreshing speed. It is also doing decent work in Gen AI.

What do you dislike most about this product?

The visualizations should be customized even more. I think I really miss that about tableau. They can do much better job at improving customization in visuals.

What recommendations would you give to someone considering this product?

Good Product. If you dont need pixed perfect visualization and you have large data to deal with, this can be your best bet.

Aditya V.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2023

Restructuring for data transformation.

Likeliness to Recommend

9 /10

What differentiates ThoughtSpot from other similar products?

Impressiveness with predictive analytics. Effective to unstructure data which makes it effective for visualization. Impeccable support team. Reliable with data transformation.

What is your favorite aspect of this product?

Fascinating tool with restructuring data for effectiveness with insights. Excellent with handling big data. Effectiveness with access of historical trends for making future predictions.

What recommendations would you give to someone considering this product?

Yes it's an explicable tool with restructuring of data for efficiency with insights. Access historical trends for prediction of future trends. Great with use of WYSIWYG reporting.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Maha A.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2023

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates ThoughtSpot from other similar products?

Data visualization and ease of use of their tools and capabilities via a simple dashboard.

What is your favorite aspect of this product?

Realtime data search, visualization, analysis, and integration with ease.

What recommendations would you give to someone considering this product?

Working with a team that is highly skilled and are great collaborators.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

ThoughtSpot

What is ThoughtSpot?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

ThoughtSpot Ratings

85 Likeliness to Recommend

Down 3 Since last award

87 Plan to Renew

Down 5 Since last award

69 Satisfaction of Cost Relative to Value

Down 11 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love ThoughtSpot?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Real-Time Visualization Ability to analyze and visualize data as soon as it becomes available via data-streaming pipelines.

Data Exploration and Visualization Ability to visually manipulate, interact with, and explore data, and perform basic descriptive statistics and pattern detection.

Spatial Analysis Ability to natively visualize and analyze spatial data out of the box tied to postcode, zipcode or spacial co-ordinates.

BI Security Data access control management, including access permissions management, user authentication and enforcement of access permissions via technology.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Advanced Analytics and Data Science Techniques including predictive, data and text mining, machine learning, forecasting, what-if analysis, sentiment analysis etc.

Intelligent Alerts and Notifications Ability to create, manage, send and receive notifications, enhancing efficiency and productivity.

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Self Service and Ad Hoc Capabilities Selected user groups are able to interact with BI data, slice and dice, and find answers on their own.

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Operational Reporting Capabilities Real-time detailed reporting to support operational business processes.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

ThoughtSpot Reviews

Vatsal G.

It is a tool to handle very large datasets

Likeliness to Recommend

Aditya V.

Restructuring for data transformation.

Likeliness to Recommend

Pros

Maha A.

Fantastic product!

Likeliness to Recommend

Pros

Title

Down 3
Since last award

Down 5
Since last award

Down 11
Since last award

Feature Ratings

Real-Time Visualization

Data Exploration and Visualization

Spatial Analysis

BI Security

Mobile

Advanced Analytics and Data Science

Intelligent Alerts and Notifications

Dashboard

Self Service and Ad Hoc Capabilities

Metadata Management

Operational Reporting Capabilities

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement

Breadth of Features

Business Value Created

Vendor Support

Ease of Customization

Availability and Quality of Training