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Tipalti AP Automation Logo
Tipalti AP Automation Logo
Tipalti

Tipalti AP Automation

Composite Score
5.9 /10
CX Score
5.5 /10
Category
Tipalti AP Automation
5.9 /10

What is Tipalti AP Automation?

Tipalti AP Automation is a global payables automation solution to streamline all phases of the AP and payment management workflow in one holistic cloud platform. Tipalti makes it painless for accounts payable departments to manage their entire supplier payments operation. The solution addresses everything from supplier onboarding and vetting, to tax and regulatory compliance, invoice processing, payments to suppliers anywhere in the world in a wide range of payment methods and currencies, supplier payment status communications, to closing the loop with payment reconciliation and reporting.

Company Details


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Awards & Recognition

Tipalti AP Automation won the following awards in the AP Automation category

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Tipalti AP Automation Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tipalti AP Automation.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

77 Likeliness to Recommend

5
Since last award

76 Plan to Renew

10
Since last award

58 Satisfaction of Cost Relative to Value

7
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+55 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tipalti AP Automation?

22% Negative
12% Neutral
66% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Fair
  • Security Protects

Cons

  • Under Delivered
  • Slower Product Innovation
  • Inhibits Innovation

Feature Ratings

Average 74

Self Service Portal

78

Optical Character Recognition

77

Fraud Management

77

Payment Tracking

75

Batch Processing

75

Automated Workflow

75

Reconciliation

74

Compliance Management

74

Payments Scheduling

69

Content Repository

64

Vendor Capability Ratings

Average 67

Breadth of Features

74

Business Value Created

74

Ease of Implementation

70

Availability and Quality of Training

68

Ease of Data Integration

68

Ease of IT Administration

68

Vendor Support

67

Usability and Intuitiveness

67

Quality of Features

63

Ease of Customization

62

Product Strategy and Rate of Improvement

57

Tipalti AP Automation Reviews

  • Role: Finance
  • Industry: Healthcare
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted Apr 2022

Great product but needs some improvements

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Kolin B.

  • Role: Finance
  • Industry: Food and Beverage
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Apr 2022

PO Matching was extremely difficult

Likeliness to Recommend

2 /10

What differentiates Tipalti AP Automation from other similar products?

Tipalti was the more popular recommendation from the Netsuite team

What is your favorite aspect of this product?

The OCR software.

What do you dislike most about this product?

The PO Matching

What recommendations would you give to someone considering this product?

It works well if you're not working with inventory.

Pros

  • Altruistic
  • Acts with Integrity
  • Helps Innovate
  • Continually Improving Product

Cons

  • Less Efficient Service
  • Vendor Friendly Policies
  • Less Effective Service

Alex W.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Saves some time, but extremely frustrating to use

Likeliness to Recommend

5 /10

What differentiates Tipalti AP Automation from other similar products?

I don't have enough experience with other similar products, so not entirely sure. We started using Tipalti just as I started my current role.

What is your favorite aspect of this product?

The character recognition is nice and saves some time coding the invoices, approval process is pretty easy as well.

What do you dislike most about this product?

Lots of glitches, syncing errors, and frustrating things that seem common sense but don't work as expected. Annoying that you can't submit multiple invoices for the same vendor for payment under the vendor screen, have to go to view all invoices and then use filters from there.

What recommendations would you give to someone considering this product?

Go with Mineral Tree or Bill.com instead

Pros

  • Respectful
  • Security Protects
  • Caring
  • Saves Time

Cons

  • Less Inspiring
  • Charges for Enhancements
  • Inhibits Innovation
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