What is Trello?
Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
95 Plan to Renew
Down
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 93%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 92%
- Service Experience:
- 95%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Trello?
Pros
- Respectful
- Reliable
- Trustworthy
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Resource Management
Time & Expense Tracking
Mobile Access
Budget Management
Hierarchical Task Management
Reporting
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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Trello Reviews
Osita J.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted May 2025
Simple, Visual, and Effective for Managing Tasks
Likeliness to Recommend
What differentiates Trello from other similar products?
Trello stands out with its simple, visual approach to organizing work. Using boards, lists, and cards, it’s easy for anyone to track tasks and progress at a glance. It’s flexible, beginner-friendly, and integrates well with other tools perfect for teams that want clarity without the complexity.
What is your favorite aspect of this product?
My favorite aspect of Trello is its visual simplicity. The drag and drop boards and cards make it easy to see everything at a glance what’s in progress, what’s done, and what’s next. It keeps things organized without feeling overwhelming, which really helps with focus and productivity.
What do you dislike most about this product?
What I dislike most about Trello is that it can feel limited for managing complex projects. As tasks grow or teams scale, it lacks advanced features like detailed reporting, time tracking, or robust dependency management without relying heavily on third-party integrations or upgrades to premium plans.
What recommendations would you give to someone considering this product?
I will recommend any one considering Trello to start with small projects to explore its visual boards and easy drag-and-drop system. Use labels, checklists, and due dates to stay organized. It’s great for simple workflows, but for complex needs, you may need Power-Ups or upgrades. Keep it flexible and tailored to your style.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Sarah B.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted May 2025
Easy to use, perfect tool for project management
Likeliness to Recommend
What differentiates Trello from other similar products?
Trello's simplicity and ease of use stands out from other project management tools. It's dashboard is uncomplicated making it easy to use for team members who aren't project managers. It doesn't have a complicated interface and is flexible, allowing for scoping, project planning and task management.
What is your favorite aspect of this product?
The user interface due to it's simplicity.
What do you dislike most about this product?
It doesn't have more in-depth project management features for senior project/programme managers.
What recommendations would you give to someone considering this product?
Trello is easy to use so is great when working on projects with people who aren't used to project management, It's simple interface makes it easy for team members at all levels to use.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Paula A.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted May 2025
Useful but don't match the level of other PM tools
Likeliness to Recommend
What differentiates Trello from other similar products?
Dashboard is nice and intuitive. Overall user friendly
What is your favorite aspect of this product?
Easy to use. Short ramp up
What do you dislike most about this product?
Lacks features, customization and although dashboard is not bad it doesn't match the quality of other project managements tools.
What recommendations would you give to someone considering this product?
You can give it a try, but there are better options.
Pros
- Reliable
- Trustworthy
- Efficient Service
- Effective Service
