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Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
9.0 /10
CX Score
9.1 /10
Category
Trello
9.0 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Task Management category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative
6% Neutral
93% Positive

Pros

  • Enables Productivity
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 88

List Tasks

90

Task Assignment

89

Task Categorization

89

Drag and Drop Prioritization

88

Task Status

88

Task Prioritization

87

Add Notes

86

Due Dates

86

Shared Task List

86

Add Attachments

85

Notifications

85

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Usability and Intuitiveness

86

Business Value Created

86

Quality of Features

85

Ease of Data Integration

84

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

79

Trello Reviews

William C.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Great product to keep organized and track projects

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Trello board is more customizable when it comes to how everything looks which is a plus because it is easier on the eyes and more fun.

What is your favorite aspect of this product?

My favorite aspect of Trello is how easy it is to create a note. Takes a few seconds and then your entire group can view it. Easy and efficient!

What do you dislike most about this product?

What I dislike is that it feels behind compared to different products like Jira. Maybe some further innovation will make it a better competitor.

What recommendations would you give to someone considering this product?

I would recommend testing the product for a short amount of time first to see if it fits all your needs. Our company has used Trello for a long time but are making the slow switch over to different products that better serve us.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Julia P.

  • Role: Operations
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Perfect Product, does not dissapoint!

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Unlike other products Trello offers free subsciption with unlimited user access, easily to customise, easy to use and offers more than 250 easy to install integration - it does not get better than this

What is your favorite aspect of this product?

Highly customisable, automation feature is the best thing we have ever used in a project management - allows to create recurring tasks and processes

What do you dislike most about this product?

The app is very glitchy

What recommendations would you give to someone considering this product?

Do not hesitate, there is no product like it

Pros

  • Performance Enhancing
  • Trustworthy
  • Saves Time
  • Fair

Jessica A.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Fantastic automation features!

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

The visual setup of seeing and being able to move the cards across boards in a to-do format (or customize to your own liking), without any coding exp. needed.

What is your favorite aspect of this product?

The personalized aspects of being able to integrate calendars, filters, and automation to suit the user.

What do you dislike most about this product?

It can sometimes appear busy to have all boards set up and visible at all times. Would like a solution to minimize without archiving.

What recommendations would you give to someone considering this product?

Take the time to look at all the features, there are many small hidden ones!

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Caring

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