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Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
9.0 /10
CX Score
9.1 /10
Category
Trello
9.0 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Task Management category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative
6% Neutral
93% Positive

Pros

  • Enables Productivity
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 88

List Tasks

90

Task Assignment

89

Task Categorization

89

Drag and Drop Prioritization

88

Task Status

88

Task Prioritization

87

Add Notes

86

Due Dates

86

Shared Task List

86

Add Attachments

85

Notifications

85

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Usability and Intuitiveness

86

Business Value Created

86

Quality of Features

85

Ease of Data Integration

84

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

79

Trello Reviews

Kari P.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Great product for productivity

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Trello is very intuitive. The drag and drop feature is fabulous and it makes it so easy to collaborate with a team.

What is your favorite aspect of this product?

I really like the interface. It is easy to understand and is fun to look at (which matters when you are using it all the time).

What do you dislike most about this product?

I don't have anything negative to say.

What recommendations would you give to someone considering this product?

It's great for uses even beyond project management. Our team has used it for user story sessions for UX purposes too.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Paulo S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Intuitive task management tool

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

The simple format of the cards allows you to immediately understand the status of your task. As you can talk in the application, it is easy to follow the progress of a task. Kanban I have used for the first time, but first of all, it is easy to understand. You can instantly see what you are doing, what you are doing, what you have finished, etc. by simply separating the columns. Even if you use it with other people, you can talk about the card you have written, so it's nice to be able to continue without losing sight of the progress of the task.

What is your favorite aspect of this product?

A task management tool. It is very good that it has excellent operability and can be used intuitively. It can be used in a variety of situations, such as individual task management, team task management, and progress management. To be honest, I think only the free version can be used considerably.

What do you dislike most about this product?

I wish it had a unique chat function. It seems to work with chat tools, but sometimes you don't have an account.

What recommendations would you give to someone considering this product?

I like the simple and easy-to-see Kanban. I used to collect things to do in my notebook, but I've switched to this. You can see at a glance how the task is progressing because it simply moves the cards into rows according to their status. Thanks to this, I no longer use my notebook. There is a PC version and an app version, so it can be completed anytime, anywhere, checked, and updated. It is very convenient, so we recommend you to try it for free.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jessica A.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Ideal for the management of multiple projects

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Tagging and attachment are included in the board list, the strength of Trello is precisely this feature. The point is that the outline of the so-called project, incidental materials, people involved, and their records are covered and organized. I don't think there is such a convenient service to understand the scheme and the whole project. We used it as a tool to organize delivery materials and for some time as an internal order management tool for a project.

What is your favorite aspect of this product?

It is very excellent as status management in case the problem is returned, the specific effect and status that can be resolved. The user interface, which makes it easy to understand and organize project materials and details at a glance, has made it easy to transfer. Tagging and attachments are included in the point list.

What do you dislike most about this product?

Improve the comprehension of maps and diagrams to facilitate the view of the project as a whole.

What recommendations would you give to someone considering this product?

It is the best tool for managing cases where there is back and forth. For example, a request is made between departments, but the side receiving the request responds to the requester due to deficiencies. If the project is a project that happens on a daily basis, it is a very strong ally. If it is too early to build an internal system, I highly recommend it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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