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Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Document Management

84

Dependency and Milestone Tracking

84

Resource Management

83

Time & Expense Tracking

83

Hierarchical Task Management

83

Mobile Access

82

Reporting

82

Budget Management

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Lasha J.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Good product for task and project management

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Easy to use, especially when no task or project management tool is in place.

What is your favorite aspect of this product?

task assignment, due dates, attachments, shared visibilities.

What do you dislike most about this product?

Checklists UX can be updated. its annoying when you have to close old one and still see them next to active ones.

What recommendations would you give to someone considering this product?

Its easy to use, plan considering size and structure of teams and share all this info within teams to start using this tool.

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Friendly Negotiation

Karrie B.

  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Love Trello -keeps me organized & on top of things

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello is so easy to use, a great visual of your work, and so easy to move cards around and even share to other boards.

What is your favorite aspect of this product?

I love that you can add things easily to your boards from websites on mobile devices. Saves so much time. So easy to use.

What do you dislike most about this product?

Limited picture graphic to match narrative that you type for your boards. Just easier to upload your own than using the ones in there. When you need to add a person to more than one board you get charged the cost for the entire year (remainder of the year based on your subscription) instead of just having them as a multi-board user for like a single month.

What recommendations would you give to someone considering this product?

Trello is a great tool especially if you are a visual person and you like lists. You can keep your project, resources, articles, etc very organized in one place that is easy to find when you need them. Easy to share with team members to keep everyone on the same page.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Eric E.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Great and easy task and project management tool

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

It's a simple yet powerful tool. It's visualization of tasks and timelines with cards is perfect for keeping on track.

What is your favorite aspect of this product?

The visualization of tasks as cards, drag and drop to update statuses, and easy collaboration with others.

What do you dislike most about this product?

Certain integrations require a paid account which isn't too expensive, but did put a slight sour task in my mouth. Nothing too bad, but still was a bit annoying.

What recommendations would you give to someone considering this product?

Try it out. See if the Kanban style of task/project management if right for you and your team. It's extremely powerful with a few add-ons and integrations.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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