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Atlassian

Trello

Composite Score

8.9 /10

CX Score

9.2 /10

657 Reviews Write a Review

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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7 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2024

6 Top Rated Capabilities

5 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

7 Top Rated Capabilities

6 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative

5% Neutral

93% Positive

Pros

Reliable
Trustworthy
Respectful
Enables Productivity

Feature Ratings

Average 85

Collaboration

Workflow Management

Planning and Scheduling

Document Management

Dependency and Milestone Tracking

Resource Management

Time & Expense Tracking

Hierarchical Task Management

Mobile Access

Reporting

Budget Management

Vendor Capability Ratings

Average 84

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Task Management

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View Trello in this category (opens in a new tab)

Trello Reviews

JATIN G.

Role: Consultant
Industry: Healthcare
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2024

Trello : Project Management Tool

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

open-source web-based software. No external software to operate. compatible with all different types of browsers. used to manage and deliver the project work. UI is simple and easy to operate. Not require any technical or coding background to execute. Easy to track all the tasks for each individual. Provides report generation features. Cross-platform software and can be run on any device. Data is on the cloud and secure in an encrypted format. Data recovery and downtime maintenance support. Very old tool and has a huge variety of support on the internet. Used to maintain larger projects as well in a big organisation.

What is your favorite aspect of this product?

UI is simple and easy to operate. Not require any technical or coding background to execute. Open-source web-based software. Provides report generation features. No external software to operate. Very old tool and has a huge variety of support on the internet. Compatible with all different types of browsers. Data recovery and downtime maintenance support. Used to maintain larger projects as well in a big organisation. Used to manage and deliver the project work. Easy to track all the tasks for each individual. Cross-platform software and can be run on any device. Data is on the cloud and secure in an encrypted format.

What do you dislike most about this product?

Cannot be accessed without the internet. Does not allow storing the data offline or has sync support. Limit on the storage of data/material for the project. Difficult to manage the large size of the projects. Not easy to review the iterations of the project. Deployment process is a bit complex compared to other systems. It does not provide multiple boards or themes to differentiate the multiple projects. It is a complete cloud-based web tool and can be run only on the browser. The text in the comments or tasks has limited characters.

What recommendations would you give to someone considering this product?

Can be used by Non-technical person also. Does not require pre knowledge or skill. Compatible with all different types of browsers. Data is on the cloud and secure in an encrypted format. Data recovery and downtime maintenance support. Easy to track all the tasks for each individual. Provides report generation features. Cross-platform software and can be run on any device.

Pros

Enables Productivity
Efficient Service
Caring
Over Delivered

Mayur C.

Role: Finance
Industry: Banking
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2024

Wonderful tool for strategic management

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

It allows you to keep track of the tasks and activities that each employee is carrying out. Easy to use and install

What is your favorite aspect of this product?

Great integration with other softwares like Asana, Zapier etc, Visual part is great as we can personalise boards and team members can stay in sync.

What do you dislike most about this product?

Might be difficult to use for large products

What recommendations would you give to someone considering this product?

Interface could be enhanced with more customisation

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Nimish G.

Role: C-Level
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2024

A comprehensive software testing platform

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Ease of usage helps in making it a user friendly solution and quick to start,

What is your favorite aspect of this product?

Ease of using Trello is something that we liked the most.

What do you dislike most about this product?

Little expensive for small/medium enterprises.

What recommendations would you give to someone considering this product?

A must consider solution for software development Lifecyle management. It helps in improving the team efficiency.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

Trello

What is Trello?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Trello Ratings

88 Likeliness to Recommend

96 Plan to Renew

1 Since last award

89 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Resource Management Includes resource allocation, expense tracking, and resource planning.

Time & Expense Tracking Ability to track time for planning and estimating

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Task Management

Trello Reviews

JATIN G.

Trello : Project Management Tool

Likeliness to Recommend

Pros

Mayur C.

Wonderful tool for strategic management

Likeliness to Recommend

Pros

Nimish G.

A comprehensive software testing platform

Likeliness to Recommend

Pros

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Title

1
Since last award

Feature Ratings

Collaboration

Workflow Management

Planning and Scheduling

Document Management

Dependency and Milestone Tracking

Resource Management

Time & Expense Tracking

Hierarchical Task Management

Mobile Access

Reporting

Budget Management

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support