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Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Document Management

84

Dependency and Milestone Tracking

84

Resource Management

83

Time & Expense Tracking

83

Hierarchical Task Management

83

Mobile Access

82

Reporting

82

Budget Management

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Anna M.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Keeps everyone organized. Visually easy to use

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

The user interface is visually appealing and easy to drag and drop. Stacking of tasks helps organize projects easily.

What is your favorite aspect of this product?

Ability to upload files and keep everything in 1 place (limits the need for email or tasks falling through the cracks)

What do you dislike most about this product?

Sometimes need to connect 3rd party apps to get better features

What recommendations would you give to someone considering this product?

Easy to use, the whole team can contribute on a variety or boards/projects. Gives everyone visibility so we are more productive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Ivana S.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

What distinguishes Trello from other products, in our opinion, is that it allows you to manage project tables in a very specific way. It is also a fantastic tool for keeping track of tasks, projects, and communicating.

What is your favorite aspect of this product?

What we like best is how simple it is to create a new card and follow the progression as we progress; our development team advances from the work in progress to its completion. Furthermore, it allows us to keep track of outstanding tasks and share files with team members.

What do you dislike most about this product?

Despite being an excellent and user-friendly solution for us, Trello is an online table that works flawlessly, being simple, secure, and functional at all times, a tool that provides excellent service from any device.

What recommendations would you give to someone considering this product?

Trello eliminated a lot of redundancies in my department. As a result, we can recommend it to anyone who wants to use it in their industry, because it will allow them to perform very accurate follow-up on all tasks that go wrong.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Isaac S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2021

Free and high level of basic functionality

Likeliness to Recommend

6 /10

What differentiates Trello from other similar products?

Very well executed basic features and many integration options.

What is your favorite aspect of this product?

ease of use of the kanabn

What do you dislike most about this product?

doesn't scale very well. Once projects grow and number of team members grow, the product fails to accommodate.

What recommendations would you give to someone considering this product?

Great for starting a project or a company and testing things out. Don't get attached too much to boards, and start again once it's too convoluted.

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Unique Features

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