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Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Document Management

84

Dependency and Milestone Tracking

84

Resource Management

84

Hierarchical Task Management

83

Time & Expense Tracking

83

Mobile Access

82

Reporting

82

Budget Management

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

86

Quality of Features

86

Usability and Intuitiveness

86

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Kelly W.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2020

Trello is a very flexible online tool

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

You can use Trello to plan your life and let nothing fall through the cracks. Automated features allow for some really helpful reminders. From flossing to homework to fulfilling orders, Trello has got you covered. Now I'm a converted gold member. My team uses it. My wife and I also use it to stay on top of our side hustle orders and plan vacations.

What is your favorite aspect of this product?

I love the way how I can create different boards for my personal use (like for my own articles project) and other ones for our shared projects, like the e-shop creation. I can see at first glance where we are, what we need to do, or (and this is great for the motivation), what is already done.

What do you dislike most about this product?

I am sorry, I can not think about anything. It works beautifully even on my old smartphone? Maybe one thing, I am a bit irritated, that I can not delete a card, created by mistake.

What recommendations would you give to someone considering this product?

I think this software does best is the organization of my projects. it allows me to keep tabs on my progress. Extremely good experience with Trello. I really started using it to stay on top of homework.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Effective Service

Saul S.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2020

Work as a team and create projects with Trello

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello is an ideal service for any work team to use, as its system allows people to manage projects with good performance and in a synchronized way with the work team members. Personally I love working with this application because it is very useful to organize my day to day tasks in my job, its interface allows color and name labeling each planning to recognize them easily, it is very easy to use, really in the time I've been using this application has given me an excellent service.

What is your favorite aspect of this product?

To be honest in the two years that I have been using this service it has worked very well, I have not found any kind of inconvenience and it adapts perfectly to our diverse needs, I believe that the simplicity of your system allows people to have great peace of mind in terms of functionality.

What do you dislike most about this product?

When I was getting to know this application, I personally had many doubts about the functionality of Trello, but once I tried the agility that this application provides I was amazed because I was able to perform work projects very efficiently, really the operation of this platform is very complete and has never presented unexpected irregularities in its operation.

What recommendations would you give to someone considering this product?

When I started to investigate about this kind of applications I knew several similar software, in which I tried the service of asana, airtable and zenkit, but even though those three alternatives are a good service I think that its operation is very basic, that's why I thought the application of Trello was a better option. I recommend its use.

Pros

  • Efficient Service
  • Client's Interest First
  • Helps Innovate
  • Continually Improving Product
  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Mar 2020

Intuitive tool

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Saves Time
  • Friendly Negotiation
  • Appreciates Incumbent Status

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