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Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Document Management

84

Dependency and Milestone Tracking

84

Resource Management

84

Hierarchical Task Management

83

Time & Expense Tracking

83

Mobile Access

82

Reporting

82

Budget Management

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

86

Quality of Features

86

Usability and Intuitiveness

86

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Dr. Swarna S.

  • Role: Student Academic
  • Industry: Chemicals
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2020

Time savvy product must for everyone

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

It is more flexible and easy to use.

What is your favorite aspect of this product?

Communication with team is instant and its flexibility

What do you dislike most about this product?

No dislikes so far.

What recommendations would you give to someone considering this product?

Must for team work. Saves your time for communication with team member.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Felicity H.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2020

Excellent features and functions.

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello is a good tool, it has the necessary characteristics for our teams to work in a collaborative way allowing to accelerate many projects by having all the participants well informed, it allows a faster access to the relevant data of each project and task, it helps me to better manage my schedules and be always updated about the other jobs.

What is your favorite aspect of this product?

I like it because it has an interface with an intuitive design and an easy to understand organization system, when implemented quickly it was adopted by more departments allowing a centralization of group work and a more extensive collaboration between employees from different branches and offices.

What do you dislike most about this product?

There is nothing that I consider negative about this great platform.

What recommendations would you give to someone considering this product?

It offers a free version that allows you to test the service and a paid version with more capacity.

Pros

  • Reliable
  • Unique Features
  • Effective Service
  • Inspires Innovation

Neyda Jose M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2020

Easy, fun and useful

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Trello is a software that differs or distinguishes itself from the rest because it is based on an extremely flexible and balanced system, because it provides the user with a simple and friendly interface with functions that make it possible to classify everything in an organized, personalized and secure way. It gives the user a work methodology based on Kanban, which gives the user a superior visibility of all the tasks they want to carry out. On the other hand, it also allows you to work collaboratively, which facilitates the management of tasks and projects at the business level, also brings different plans from the free to the business so that you can choose which one is the most suitable for

What is your favorite aspect of this product?

Of the characteristics that Trello offers my favorite is how easy it is to use it because any user can go to this software regardless of whether they have knowledge or experience in this type of tools, since it is only necessary to drag and drop. The fact that it is based in Kanban gives us a vision of everything we have to do from one place, making it possible to keep track of the tasks, as well as assigning them to other members so that progress is made quickly and in a way organized in each project, that is why by allowing all this it becomes ideal for collaboration and to be able to talk and even visualize the status of each task.

What do you dislike most about this product?

Trello does not bring features such as Gantt charts, time tracking, progress reports or billing, so when it comes to carrying out large scale projects this can be a limiting point.

What recommendations would you give to someone considering this product?

I recommend the free trial of this software before purchasing a paid plan, since in this way you can visualize each of its functions and be sure that if it is what you really need to manage your projects.

Pros

  • Performance Enhancing
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

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