What is Trello?
Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
95 Plan to Renew
Down
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 93%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 92%
- Service Experience:
- 95%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Trello?
Pros
- Respectful
- Reliable
- Trustworthy
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Resource Management
Time & Expense Tracking
Mobile Access
Budget Management
Hierarchical Task Management
Reporting
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
Trello Reviews
Dominic M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2025
Simple, flexible tool for task management
Likeliness to Recommend
What differentiates Trello from other similar products?
Ease of use Simplicity and visual appeal Customisation with power ups
What is your favorite aspect of this product?
Visual simplicity and flexibility
What do you dislike most about this product?
Limited scalability for complex project management
What recommendations would you give to someone considering this product?
Start with a clear structure Use checklists Explore power ups wisely Keep board focused Use templates
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ashish J.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted May 2025
Simple and Flexible Task Management ✨✨✨
Likeliness to Recommend
What differentiates Trello from other similar products?
Its drag-and-drop boards are so simple that even non-technical users adopt it quickly. That ease of use is hard to beat.
What is your favorite aspect of this product?
Visual layout and flexibility — it's basically a digital whiteboard that keeps your to-do list in check!
What do you dislike most about this product?
Lack of built-in reporting or native analytics. You can’t scale it much without paying for add-ons or using Zapier-type tools.
What recommendations would you give to someone considering this product?
It’s great for team task tracking and workflows, especially if you want something that requires little to no training. But if your team needs deep reporting or CRM-type features, you’ll hit limitations pretty quickly.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Respectful
Subhasish A.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Apr 2025
Effortless Kanban Boards, Limited for Big Projects
Likeliness to Recommend
What differentiates Trello from other similar products?
Trello’s hallmark is its intuitive Kanban-style boards, offering a drag-and-drop interface that’s unmatched for visual task organization. Unlike Asana’s feature-heavy structure or Monday.com’s all-in-one approach, Trello prioritizes simplicity, making it ideal for small teams or beginners.
What is your favorite aspect of this product?
The drag-and-drop Kanban boards are a joy, visually clear, instantly navigable, and perfect for tracking tasks at a glance. Paired with real-time collaboration features like comments, @mentions, and customizable notifications, they make team coordination feel seamless and engaging.
What do you dislike most about this product?
Trello’s simplicity is a double-edged sword. It lacks native time tracking, Gantt charts, and advanced reporting, forcing reliance on third-party Power-Ups for complex projects.
What recommendations would you give to someone considering this product?
Trello is a fantastic pick for small teams, freelancers, or those new to project management who need a free, visual tool for simple workflows. Explore the free plan to test its Kanban boards and Power-Ups, but be prepared to invest in paid tiers for advanced views like Timeline or Dashboard. Consider Asana or Monday.com for deeper functionality for complex projects or larger teams.
Pros
- Continually Improving Product
- Performance Enhancing
- Efficient Service
- Caring
