
What is Trello?
Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceTrello Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Trello.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
95 Plan to Renew
Down
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 93%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 94%
- Strategy & Innovation:
- 92%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Trello?
Pros
- Respectful
- Reliable
- Trustworthy
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Resource Management
Mobile Access
Time & Expense Tracking
Budget Management
Hierarchical Task Management
Reporting
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
Trello Reviews
Kelly W.
- Role: Operations
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Mar 2020
Trello is a very flexible online tool
Likeliness to Recommend
What differentiates Trello from other similar products?
You can use Trello to plan your life and let nothing fall through the cracks. Automated features allow for some really helpful reminders. From flossing to homework to fulfilling orders, Trello has got you covered. Now I'm a converted gold member. My team uses it. My wife and I also use it to stay on top of our side hustle orders and plan vacations.
What is your favorite aspect of this product?
I love the way how I can create different boards for my personal use (like for my own articles project) and other ones for our shared projects, like the e-shop creation. I can see at first glance where we are, what we need to do, or (and this is great for the motivation), what is already done.
What do you dislike most about this product?
I am sorry, I can not think about anything. It works beautifully even on my old smartphone? Maybe one thing, I am a bit irritated, that I can not delete a card, created by mistake.
What recommendations would you give to someone considering this product?
I think this software does best is the organization of my projects. it allows me to keep tabs on my progress. Extremely good experience with Trello. I really started using it to stay on top of homework.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Effective Service

Dr. Swarna S.
- Role: Student Academic
- Industry: Chemicals
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2020
Time savvy product must for everyone
Likeliness to Recommend
What differentiates Trello from other similar products?
It is more flexible and easy to use.
What is your favorite aspect of this product?
Communication with team is instant and its flexibility
What do you dislike most about this product?
No dislikes so far.
What recommendations would you give to someone considering this product?
Must for team work. Saves your time for communication with team member.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Felicity H.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2020
Excellent features and functions.
Likeliness to Recommend
What differentiates Trello from other similar products?
Trello is a good tool, it has the necessary characteristics for our teams to work in a collaborative way allowing to accelerate many projects by having all the participants well informed, it allows a faster access to the relevant data of each project and task, it helps me to better manage my schedules and be always updated about the other jobs.
What is your favorite aspect of this product?
I like it because it has an interface with an intuitive design and an easy to understand organization system, when implemented quickly it was adopted by more departments allowing a centralization of group work and a more extensive collaboration between employees from different branches and offices.
What do you dislike most about this product?
There is nothing that I consider negative about this great platform.
What recommendations would you give to someone considering this product?
It offers a free version that allows you to test the service and a paid version with more capacity.
Pros
- Reliable
- Unique Features
- Effective Service
- Inspires Innovation