Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

Filter By

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

Down 1
Since last award

88 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
93%
Negotiation and Contract:
92%
Conflict Resolution:
94%
Strategy & Innovation:
92%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
2% Negative
5% Neutral
93% Positive

Pros

  • Respectful
  • Reliable
  • Trustworthy
  • Acts with Integrity

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Dependency and Milestone Tracking

84

Document Management

84

Resource Management

83

Mobile Access

83

Time & Expense Tracking

82

Budget Management

82

Hierarchical Task Management

82

Reporting

82

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Usability and Intuitiveness

86

Business Value Created

86

Quality of Features

85

Ease of Data Integration

84

Breadth of Features

83

Ease of IT Administration

82

Ease of Customization

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Kelly W.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2020

Trello is a very flexible online tool

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

You can use Trello to plan your life and let nothing fall through the cracks. Automated features allow for some really helpful reminders. From flossing to homework to fulfilling orders, Trello has got you covered. Now I'm a converted gold member. My team uses it. My wife and I also use it to stay on top of our side hustle orders and plan vacations.

What is your favorite aspect of this product?

I love the way how I can create different boards for my personal use (like for my own articles project) and other ones for our shared projects, like the e-shop creation. I can see at first glance where we are, what we need to do, or (and this is great for the motivation), what is already done.

What do you dislike most about this product?

I am sorry, I can not think about anything. It works beautifully even on my old smartphone? Maybe one thing, I am a bit irritated, that I can not delete a card, created by mistake.

What recommendations would you give to someone considering this product?

I think this software does best is the organization of my projects. it allows me to keep tabs on my progress. Extremely good experience with Trello. I really started using it to stay on top of homework.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Effective Service

Dr. Swarna S.

  • Role: Student Academic
  • Industry: Chemicals
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2020

Time savvy product must for everyone

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

It is more flexible and easy to use.

What is your favorite aspect of this product?

Communication with team is instant and its flexibility

What do you dislike most about this product?

No dislikes so far.

What recommendations would you give to someone considering this product?

Must for team work. Saves your time for communication with team member.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Felicity H.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2020

Excellent features and functions.

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello is a good tool, it has the necessary characteristics for our teams to work in a collaborative way allowing to accelerate many projects by having all the participants well informed, it allows a faster access to the relevant data of each project and task, it helps me to better manage my schedules and be always updated about the other jobs.

What is your favorite aspect of this product?

I like it because it has an interface with an intuitive design and an easy to understand organization system, when implemented quickly it was adopted by more departments allowing a centralization of group work and a more extensive collaboration between employees from different branches and offices.

What do you dislike most about this product?

There is nothing that I consider negative about this great platform.

What recommendations would you give to someone considering this product?

It offers a free version that allows you to test the service and a paid version with more capacity.

Pros

  • Reliable
  • Unique Features
  • Effective Service
  • Inspires Innovation

Most Popular Trello Comparisons

Visit our IT Critical Response Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171