What is Trello?
Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Trello?
Pros
- Reliable
- Trustworthy
- Respectful
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Document Management
Dependency and Milestone Tracking
Resource Management
Time & Expense Tracking
Hierarchical Task Management
Mobile Access
Reporting
Budget Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Breadth of Features
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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Trello Reviews
Eduardo R.
- Role: Vendor Management
- Industry: Technology
- Involvement: Vendor Management and Renewal
Submitted Nov 2023
Intuitive and collaborative
Likeliness to Recommend
What differentiates Trello from other similar products?
I can create cards for individual tasks and move them between lists to represent workflow or progress at different stages. This offers great flexibility in organizing and prioritizing workload.
What is your favorite aspect of this product?
Trello boards, lists, and cards are highly customizable. I can add colored labels, due dates, checklists, attachments, and more, allowing me to tailor the dashboard to my specific workflow needs.
What do you dislike most about this product?
Trello itself does not have built-in time tracking capabilities, which could be a disadvantage for teams that need to track hours spent on specific tasks.
What recommendations would you give to someone considering this product?
Before committing to a paid plan, explore the free version of Trello to understand the interface and basic functionalities. This will help you determine if the user experience and capabilities meet your needs.
Pros
- Inspires Innovation
- Caring
- Saves Time
- Respectful
Vaishnavi G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2023
Nice product to manage and track progress
Likeliness to Recommend
What differentiates Trello from other similar products?
Trello stands out for its flexible Kanban-style boards that allow for organized project visualization. Its simple drag-and-drop interface makes it easy to rearrange tasks and priorities on the fly. Robust card customization with attachments, members, labels, deadlines, and more make Trello flexible enough for diverse workflows. The at-a-glance board views coupled with task activity notifications help team members stay aligned. Trello boards integrate neatly with common tools like Slack, Dropbox, and more to centralize project collaboration. While Trello lacks advanced features like workload management or time tracking seen in tools like Asana
What is your favorite aspect of this product?
I love how Trello's Kanban-style boards provide an at-a-glance view of my different projects and tasks. Being able to drag and drop cards between lists to signify progress is intuitive and satisfying. Customizing cards with members, labels, checklists, due dates, and attachments makes Trello flexible enough to suit my specific workflow needs. I appreciate that Trello makes real-time collaboration seamless—I can open a card and instantly chat with teammates to discuss projects. The notifications and activity log help us stay in sync across time zones. Integrations with tools like Slack, Dropbox, and Google Drive also centralize my projects
What do you dislike most about this product?
While Trello is intuitive and flexible, there are some limitations to note. Managing large complex projects can become cumbersome without features like task dependencies, milestones, or workload management. The lack of time tracking also makes it difficult to estimate and monitor time invested on tasks. While board customization is robust, team-level views and reporting are basic and leave much to be desired for managers. Trello's hourly refresh rate on card updates can also feel slow when collaborating in real-time. The free plan only includes a small attachment limit which may not suit teams with heavy file needs.
What recommendations would you give to someone considering this product?
Trello is a great option for both personal task management and lightweight team collaboration. Take advantage of its drag-and-drop flexibility to customize boards and workflows to suit your needs. Make use of labels, members, and attachments to enhance cards with context. Enable notifications so you don't miss activity from collaborators. If collaborating, establish etiquette early like using card cover photos to signify status. Make use of checklists within cards to break down tasks. Consider utilizing integrations like the Google Calendar power-up to connect events to cards and streamline your workflow.
Pros
- Efficient Service
- Inspires Innovation
- Friendly Negotiation
- Continually Improving Product
Oshin L.
- Role: Human Resources
- Industry: Communications
- Involvement: End User of Application
Submitted Nov 2023
Great product, need to recognized by more customer
Likeliness to Recommend
What differentiates Trello from other similar products?
Speed of the tool
What is your favorite aspect of this product?
Technological advances
What do you dislike most about this product?
Too many promotional emails
What recommendations would you give to someone considering this product?
Not for beginners.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy