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Atlassian

Trello

Composite Score

8.9 /10

CX Score

9.2 /10

657 Reviews Write a Review

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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7 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2024

6 Top Rated Capabilities

5 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

7 Top Rated Capabilities

6 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative

5% Neutral

93% Positive

Pros

Reliable
Trustworthy
Respectful
Enables Productivity

Feature Ratings

Average 85

Collaboration

Workflow Management

Planning and Scheduling

Document Management

Dependency and Milestone Tracking

Resource Management

Time & Expense Tracking

Hierarchical Task Management

Mobile Access

Reporting

Budget Management

Vendor Capability Ratings

Average 84

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Task Management

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Trello Reviews

Kruthika T.

Role: Information Technology
Industry: Banking
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2023

Promising Features, Yet Room for Improvement"

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Trello's Unparalleled Simplicity: Trello sets itself apart with its intuitive visual interface, making task and project management accessible to users of all levels without compromising on functionality.

What is your favorite aspect of this product?

Trello's visual approach to task management, which provides a clear overview of tasks and projects in a way that's easy to understand and collaborate on.

What do you dislike most about this product?

Trello's simplicity might feel limiting for more complex project management needs, as it lacks certain advanced features found in more specialized tools.

What recommendations would you give to someone considering this product?

Start Simple: Begin with basic tasks and gradually explore features. Use Labels: Categorize tasks with labels for clarity. Customize Boards: Adapt boards to your workflow. Leverage Integrations: Connect Trello with other tools for efficiency. Explore Power-Ups: Enhance functionality with Power-Ups. Collaborate Effectively: Invite team members and use comments. Update Cards: Keep cards current for accurate tracking. Manage Notifications: Set notifications to stay informed but not overwhelmed. Learn Shortcuts: Learn keyboard shortcuts for faster navigation. Stay Organized: Regularly archive old cards for organization.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Ethan K.

Role: Operations
Industry: Entertainment
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2023

Excellent project/task management tool

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

The ability to make custom Boards for various things and people is a great perk. I take care of internal follow-ups, to-do lists, and more. It's not complicated, yet it does a great job. In order to keep tabs on your various endeavors, Trello only requires the creation of basic boards.

What is your favorite aspect of this product?

Management of tasks and work is essential for any company. Creating and keeping track of cards detailing tasks and projects is a breeze in Trello. In addition, business teams can check in on the status of their job at any given time.

What do you dislike most about this product?

When managing multiple projects, the boards might become disorganized, making it difficult to see the big picture. What I really want is the ability to fine-tune my computing experience.

What recommendations would you give to someone considering this product?

I appreciate Trello's straightforward interface, which allows me to easily delegate responsibilities, establish due dates, and organize my cards according to importance. The cards provide a slot for a file attachment. Butler also offers the opportunity for automation.

Pros

Efficient Service
Inspires Innovation
Acts with Integrity
Transparent

Michelle O.

Role: Operations
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2023

Great for task management

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

You can move issues from one board to another and it will copy everything making work simple

What is your favorite aspect of this product?

The fact that i can move a ticket to a different trello board instead of starting afresh with a new ticket

What do you dislike most about this product?

The dashboard is usually too busy and its not intuitive you have to learn how to use it

What recommendations would you give to someone considering this product?

The UI could be better theres a lot happening on the dashboard

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

Trello

What is Trello?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Trello Ratings

88 Likeliness to Recommend

96 Plan to Renew

1 Since last award

89 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Resource Management Includes resource allocation, expense tracking, and resource planning.

Time & Expense Tracking Ability to track time for planning and estimating

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Task Management

Trello Reviews

Kruthika T.

Promising Features, Yet Room for Improvement"

Likeliness to Recommend

Pros

Ethan K.

Excellent project/task management tool

Likeliness to Recommend

Pros

Michelle O.

Great for task management

Likeliness to Recommend

Pros

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Title

1
Since last award

Feature Ratings

Collaboration

Workflow Management

Planning and Scheduling

Document Management

Dependency and Milestone Tracking

Resource Management

Time & Expense Tracking

Hierarchical Task Management

Mobile Access

Reporting

Budget Management

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support