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Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Document Management

84

Dependency and Milestone Tracking

84

Resource Management

83

Time & Expense Tracking

83

Hierarchical Task Management

83

Mobile Access

82

Reporting

82

Budget Management

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Siddharth M.

  • Role: Finance
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Sensible space for work delegation and interaction

Likeliness to Recommend

5 /10

What differentiates Trello from other similar products?

Trello is simpler and easier to use. I found Jira very hard to navigate to individual projects, and the process of creating a card was very time-consuming. That said, I think Jira performs a number of roles that Trello doesn't, and I can see that they both have strengths for slightly different reasons.

What is your favorite aspect of this product?

Keeping track of the to-do list and keeping the updates on each item organized Assigning certain tasks with due dates Organizing the questions for certain problems and feedback requests

What do you dislike most about this product?

Recently added item appears at the very bottom of the list. Handling large projects that have multiple teams is quite difficult with Trello.

What recommendations would you give to someone considering this product?

It is well suited to meetings with large numbers of participants where you need groups or pairs to interact with and use the board during discussions. It was well used in our company pre-pandemic, and I think it is well suited to remote or hybrid workshops. It is well suited to projects that are in a state of flux because it is very flexible.

Pros

  • Continually Improving Product
  • Unique Features
  • Caring
  • Saves Time

Maria Pia G.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Simplistic approach to managing projects.

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Trello offers fantastic provisions, through which I can extend specific features and functionalities , available on the platform. Through provisions like Butler automations and power ups, I am able to integrate my Trello activity with other software platforms I use like Slack, while also connecting my activity across different software platforms together , to create automated workflows for completing repetitive tasks faster.

What is your favorite aspect of this product?

Trello's mobile application is highly rated and this is top on the list of things I love 'bout Trello. Through the Trello mobile application, I am able to distill my project management activity into just a few steps and practically, there isn't anything that I do on Trello computer web browser, that I am unable to do through the mobile application.

What do you dislike most about this product?

Trello does not provide analytics and reporting features , out of the box. For instance, for departmental projects that I have managed using Trello, I do not have the luxury to access in-built actionable insights, related to the real time performance of my project team.

What recommendations would you give to someone considering this product?

Trello is simplistic in approach and easy to use. For me , this is the foundation of my love for this platform.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Mark R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Excellent product, great for projects

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

It is very easy to use and implement. Great for sharing with others

What is your favorite aspect of this product?

Easy to learn and simple to pick up and teach others

What do you dislike most about this product?

Nothing really it is a great product - great for our purposes

What recommendations would you give to someone considering this product?

If you have projects to manage between several people - it is certainly worth having a look at Trello

Pros

  • Helps Innovate
  • Performance Enhancing
  • Saves Time
  • Client Friendly Policies

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