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Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Document Management

84

Dependency and Milestone Tracking

84

Resource Management

83

Time & Expense Tracking

83

Hierarchical Task Management

83

Mobile Access

82

Reporting

82

Budget Management

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Jamison R.

  • Role: Public Sector
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

The quality of our projects has increased via Trel

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Project deadlines, tasks, and daily to-do lists become overlooked, transparency is overridden, and productivity suffers as a result. Teams must not only control this ongoing overflow but also develop projects, monitor progress, and accomplish important corporate objectives. To keep everybody on the same page, a clear picture of the entire process is required. Trello is the only option for that.

What is your favorite aspect of this product?

The ability to write down all of my thoughts and organize them into categories so that I can find them again without having to place 30 post-its across my computer screen is what I like best. I used to make a daily and weekly to-do list, as well as a list of long-term objectives. I still enjoy crossing them off by writing it in the "done" column.

What do you dislike most about this product?

Trello has the disadvantage of taking some getting accustomed to initially from a usability viewpoint. When adding a new item to a long list of things, the new item usually displays at the absolute bottom of the list, making it challenging to drag it to the top.

What recommendations would you give to someone considering this product?

Trello's best quality is the systematized pricing model. Due to the program's compatibility with smartphones, it is highly useful to use. Since it is excellent for handling small and medium-sized jobs, I must confess that it was the first project management tool I ever used.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Yorvini Mariano R.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

To-do lists with Trello are here

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

From our company we manage different projects for clients and we need to do many tasks together, through Trello we can order each of these tasks in the form of lists which allows us to have more control between them, besides being able to evaluate the progress of our projects and the employees who have contributed to them, the lists help a lot in our company, keeping up productivity over time.

What is your favorite aspect of this product?

The organization of all our tasks through Trello provides greater order in our company, things flow much more since we upgraded our system to this tool, Trello changed the way we distribute our projects and employees are much more comfortable using the tool. Without a doubt Trello is excellent for increasing the productivity of our employees and that tasks do not get lost along the way.

What do you dislike most about this product?

Multi-team projects are difficult to manage with Trello, as it is not easy to join them together resulting in having to look for other tools when these cases arise. We would like Trello to have many more integrations that can make the work much easier, such as being able to synchronize it with Google Calendar, to keep and measure the time in which projects are developed, and coordinate delivery dates of these.

What recommendations would you give to someone considering this product?

Trello is a cutting-edge option for small businesses that need to better organize their ideas and the way in which projects are worked, with its series of functions companies can manage much better than they already do and employees will have much more time to work on what is important and in a synchronized way, allowing performance evaluation and keeping customers happy with the progress of the projects being carried out.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Clayton H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

A project collaboration tool

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Trello has made it simpler to collaborate and keep track of current tasks. It made it simpler for me to remember all the updates I needed to offer my manager during our meetings, which was the main thing it did for me every day. Trello allows my coworkers and me to collaborate from anywhere in the world, which saves us time and enhances our productivity.

What is your favorite aspect of this product?

By pressing Ctrl + V while the card is open, creating new cards and attaching files to existing ones is simple. Using different colors to name the cards may seem like a tiny detail, but it makes a tremendous difference, much like having a configurable background. Little to no prior knowledge is required to understand the fundamentals. The system is built so that each piece of material or information is displayed as a card, and everything is ordered in a single hierarchy.

What do you dislike most about this product?

Logging in has significantly gotten harder ever since Atlas Sian was acquired. My account's password reset link arrived hours after I requested it and quickly expired since it was a security measure. Merging, changing and integrating across different boards and people with other Trello accounts is challenging.

What recommendations would you give to someone considering this product?

Many of the features and functionalities are genuinely appreciated and helpful to us. As was mentioned earlier, you may use a few extensions to export your cards to Excel and generate reports. Although we can create many distinct fields, the free edition only permits one custom field per board. You can contact the staff if you have any issues, though we don't recommend it.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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