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Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
9.0 /10
CX Score
9.1 /10
Category
Trello
9.0 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Task Management category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative
6% Neutral
93% Positive

Pros

  • Enables Productivity
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 88

List Tasks

90

Task Assignment

89

Task Categorization

89

Drag and Drop Prioritization

88

Task Status

88

Task Prioritization

87

Add Notes

86

Due Dates

86

Shared Task List

86

Add Attachments

85

Notifications

85

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Usability and Intuitiveness

86

Business Value Created

86

Quality of Features

85

Ease of Data Integration

84

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

79

Trello Reviews

Rick H.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

The Lego of project management platforms

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Trello is one of the most flexible App platforms Its totally customizable but also usable the minute you log in.

What is your favorite aspect of this product?

Completely flexible and adaptable for any organization or project.

What do you dislike most about this product?

It does "crash" or stop responding with some regularity. It only lasts for a few minutes at a time but it is far from bulletproof.

What recommendations would you give to someone considering this product?

Jump in and try it. They had a pretty liberal free trial program when I first tried it in 2016.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Aug 2022

Excellent for Kanban project management.

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Stephen G.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Improve productivity in project management.

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

We may invite other coworkers or clients to join our board, and we can also use Trello for personal kanban when we need to arrange our tasks and processes discreetly. Trello now has templates, which allow us to pick a board that is already predesigned to better manage the workflow, depending on the sort of work we require. In our firm, the most commonly used templates are Publishing Process, Design Sprint, and Support Ticket Management. Trello has assisted in reducing the overall complexity of each project's duties. What was previously on everyone's mind concerning their individual jobs and obligations is now gathered in one location.

What is your favorite aspect of this product?

Trello basic Kanban board view is intriguing to use. Trello tasks are so flexible and configurable that you can almost utilize it to cover all of your project requirements. Trello assists us at work by allowing us to create unique boards with as many columns and cards as we desire. We may enter the name of a single job, subtasks, due date, description, hyperlinks, attachments, and other information in the columns.

What do you dislike most about this product?

It's too pricey for startups, and its free edition lacks numerous functions. Task cards might provide too much or too little information at times. The problem is solved by separately adjusting the parameters for each card. However, this may be enhanced slightly.

What recommendations would you give to someone considering this product?

Trello is a wonderful place to start when it comes to project management and job assignment. This software lets you upload files not just from your PC, but also from Google Drive and Dropbox. When you add an image to a card, Trello may convert it into a cover picture, allowing you to quickly identify what's on the card. Trello's strength is that there are several ways to utilize it; it is flexible enough and has numerous capabilities that we may use as creatively as we like.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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