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truDigital

truDigital

Composite Score
8.2 /10
CX Score
8.3 /10
Category
truDigital
8.2 /10

What is truDigital?

Connect with Confidence. At truDigital, we don't just sell digital signage; we build relationships that grow with your business. Our passionate, full-time team in the US isn't hidden behind screens – they're real people eager to support your vision. Experience our proprietary hardware, which stands out for its simplicity and seamless setup, leaving those flimsy consumer alternatives in the dust. Say goodbye to faceless, automated systems and hello to dependable performance and support you can trust. With truDigital, it's not just about what's on the screen; it's about who's behind it – and we're with you every step of the way. Elevate your digital presence with truDigital.

Company Details


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Awards & Recognition

truDigital won the following awards in the Digital Signage category

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truDigital Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on truDigital.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

94 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love truDigital?

0% Negative
9% Neutral
91% Positive

Pros

  • Trustworthy
  • Inspires Innovation
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 83

Extensibility

88

Security

85

Centralized Display Management

85

Content Management

85

Access Permissions Management

84

Integration

82

Mobile Access

80

Streaming/Broadcast

80

Vendor Capability Ratings

Average 83

Vendor Support

87

Ease of IT Administration

86

Ease of Data Integration

86

Business Value Created

85

Ease of Implementation

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

84

Quality of Features

83

Ease of Customization

82

Breadth of Features

79

Usability and Intuitiveness

79

truDigital Screenshots

truDigital Downloads

truDigital Videos

truDigital Reviews

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted May 2022

Great product! Very efficienct, highly intuitive!

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dave K.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Class-leading display management platform.

Likeliness to Recommend

10 /10

What differentiates truDigital from other similar products?

Intuitive online user interface, near-zero downtime, capability of player to store and play content with spotty or no network connection

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Nothing really

What recommendations would you give to someone considering this product?

Investigate multiple platforms and you will find that truDigital offers a class-leading platform, great hardware, and a fair price.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Crystal R.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2022

Great product and great support.

Likeliness to Recommend

10 /10

What differentiates truDigital from other similar products?

The thing I've enjoyed most about TruDigital is their customer support. Their response time is unmatched and any time I've ever needed assistance, I've been able to get it before the end of the day.

What is your favorite aspect of this product?

Being able to label each player and also include videos in our playlists.

What do you dislike most about this product?

I would like to be able to create a playlist with videos and playlists together without having to upload each individually.

What recommendations would you give to someone considering this product?

Label your videos and playlists to make your job a lot easier in the future.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity
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