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truDigital

truDigital

Composite Score
8.2 /10
CX Score
8.3 /10
Category
truDigital
8.2 /10

What is truDigital?

Connect with Confidence. At truDigital, we don't just sell digital signage; we build relationships that grow with your business. Our passionate, full-time team in the US isn't hidden behind screens – they're real people eager to support your vision. Experience our proprietary hardware, which stands out for its simplicity and seamless setup, leaving those flimsy consumer alternatives in the dust. Say goodbye to faceless, automated systems and hello to dependable performance and support you can trust. With truDigital, it's not just about what's on the screen; it's about who's behind it – and we're with you every step of the way. Elevate your digital presence with truDigital.

Company Details


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Awards & Recognition

truDigital won the following awards in the Digital Signage category

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truDigital Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on truDigital.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

94 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love truDigital?

0% Negative
9% Neutral
91% Positive

Pros

  • Trustworthy
  • Inspires Innovation
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 83

Extensibility

88

Security

85

Centralized Display Management

85

Content Management

85

Access Permissions Management

84

Integration

82

Mobile Access

80

Streaming/Broadcast

80

Vendor Capability Ratings

Average 83

Vendor Support

87

Ease of IT Administration

86

Ease of Data Integration

86

Business Value Created

85

Ease of Implementation

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

84

Quality of Features

83

Ease of Customization

82

Breadth of Features

79

Usability and Intuitiveness

79

truDigital Screenshots

truDigital Downloads

truDigital Videos

truDigital Reviews

Susan C.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Easy to use, room to grow.

Likeliness to Recommend

10 /10

What differentiates truDigital from other similar products?

truDigital was easy to schedule and manage. As someone with a graphic design background, creating custom content was important. I wanted to schedule signage for specific days or specific locations without having to be present in the office to do so or having to be present to update a change. Scheduling was a huge time-saver. Different templates also helped, and being able to operate different messages at different locations was crucial to our multi-site business across 2 states.

What is your favorite aspect of this product?

I like being able to update signage from anywhere and schedule playlists for certain times or days without having to remind myself to set or delete content. I also like that I can completely customize my own slides when I choose to do so.

What do you dislike most about this product?

Some of the uploading and tabbing through sections could be improved. Changing a title sometimes forces me to start over. Instead of being able to tab between fields in certain templates, I have manually click each one which is cumbersome.

What recommendations would you give to someone considering this product?

Make fields in templates able to be tabbed through. I don't want to have to click and save every one. I'd also like to see the ability to pause a playlist for a period of time without overwriting it or deleting it.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity
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