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TrueContext

TrueContext

Composite Score
7.9 /10
CX Score
8.0 /10
Category
TrueContext
7.9 /10

What is TrueContext?

TrueContext (Formerly Prontoforms) provides the worlds most advanced Field Intelligence platform to help customers drive productivity and compliance in their field services activities

Company Details


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Awards & Recognition

TrueContext won the following awards in the Online Forms category

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TrueContext Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TrueContext.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TrueContext?

8% Negative
7% Neutral
85% Positive

Pros

  • Respectful
  • Efficient Service
  • Caring
  • Acts with Integrity

Feature Ratings

Average 82

Electronic Signatures

86

Mobility

84

Workflow Automation

83

Security

82

Version Management

81

Data Analysis and Survey Function

81

Field Configuration and Customization

80

Drag and Drop Design

80

State Transformation

79

APIs and Integration

76

Vendor Capability Ratings

Average 82

Ease of IT Administration

85

Ease of Data Integration

83

Usability and Intuitiveness

83

Ease of Implementation

83

Ease of Customization

82

Business Value Created

82

Quality of Features

82

Availability and Quality of Training

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Breadth of Features

79

TrueContext Reviews

Ogarekpe I.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2023

Pronto is so good for it's pricing

Likeliness to Recommend

8 /10

What differentiates TrueContext from other similar products?

Gives exactly what I want. It's straight to the point. No distractions

What is your favorite aspect of this product?

Workflow automation through field service management

What do you dislike most about this product?

The app undergoes new updates quite frequently and gives a lot of push notifications

What recommendations would you give to someone considering this product?

Add more form building features as enhancement and utility features without increase in price

Pros

  • Continually Improving Product
  • Inspires Innovation
  • Over Delivered
  • Transparent

Jodie M.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Amazing no-code mobile electronic form system

Likeliness to Recommend

10 /10

What differentiates TrueContext from other similar products?

Ease of use, no code approach, drag and drop, electronic signatures, workflow, color coding, and embedded images

What is your favorite aspect of this product?

Workflow and electronic signatures

What do you dislike most about this product?

The only "dislike" is that the platform is not available to commercial end users. I often run into issues where I think to myself, a ProntoForm would sovlve that problem, but the platform is marketed towards enterprise solutions not "every day" users.

What recommendations would you give to someone considering this product?

Don't focus on getting everything perfect the first time and thereby taking too much time implementing the solution. All the forms can be tweaked very easily, so start with something that works and then make improvements to your forms later to add more workflow and easy-to-use features. It's important to get buy-in from the users but don't overwhelm them with all the bells and whistles on your first go.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Pate C.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Excellent in Field Supervision

Likeliness to Recommend

10 /10

What differentiates TrueContext from other similar products?

Easy to create any form and effective data entry even on offline mode.

What is your favorite aspect of this product?

Automation and customising capabilities

What do you dislike most about this product?

I have no dislike

What recommendations would you give to someone considering this product?

Excellent as per my long-term experience.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Most Popular TrueContext Comparisons

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