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Trustwave Secure Email Gateway Logo
Trustwave Secure Email Gateway Logo
Trustwave

Trustwave Secure Email Gateway

Composite Score
7.0 /10
CX Score
7.4 /10
Category
Trustwave Secure Email Gateway
7.0 /10

What is Trustwave Secure Email Gateway?

Complete email security requires visibility of all blended attack vectors coupled with granular policy and content controls – Trustwave Secure Email Gateway delivers all that and more.

Company Details


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Trustwave Secure Email Gateway Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

83 Plan to Renew

82 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
88%
Conflict Resolution:
86%
Strategy & Innovation:
100%
Service Experience:
88%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trustwave Secure Email Gateway?

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0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 79

End-User Warnings in Email Client Software

91

Anti-Spoofing Protection

86

Administrator Dashboard and Reporting

85

Email Account Protection

83

Tagging

82

Integration with Other Security Software

82

Administrator Email Processing

77

Managed Services Offering

76

Bulk Remediation

76

Threat intelligence Information

74

Malware Blocking

74

Vendor Capability Ratings

Average 76

Ease of Data Integration

85

Usability and Intuitiveness

83

Breadth of Features

83

Quality of Features

79

Ease of Customization

78

Ease of IT Administration

78

Vendor Support

71

Business Value Created

71

Availability and Quality of Training

69

Ease of Implementation

69

Product Strategy and Rate of Improvement

66

Trustwave Secure Email Gateway Reviews

Manish M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Trustwave Offers a Comprehensive Endpoint Protect

Likeliness to Recommend

9 /10

What differentiates Trustwave Secure Email Gateway from other similar products?

The most critical issue that Trustwave assists with is incident response management. The ready-to-use solution for detecting, responding to and preventing cyber attacks. The trust wave solution was the best in terms of ease of use, documentation, functionalities, and scalability.

What is your favorite aspect of this product?

In our firm, Trustwave is used to manage PCI compliance, security, and monitoring. The recent overhaul improved the interface's dynamism and usefulness, as well as streamlined management. It completes the task at a lesser cost than most rivals.

What do you dislike most about this product?

The pricing might have been a little better, and the capability could be extended to in-vehicle protection systems. Custom scans for other vulnerabilities should be included in their basic product, in my opinion. These must be purchased as an add-on, which can quickly add up.

What recommendations would you give to someone considering this product?

The new interface is fantastic, and you can personalize it so that you can see everything at a glance. The PCI scanning and attestation tools make it simple to manage compliance and keep things up to date. Excellent support team as well.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Parth K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Features of Trustwave for Cybersecurity

Likeliness to Recommend

8 /10

What differentiates Trustwave Secure Email Gateway from other similar products?

A wide range of security features is available, all of which are simple to use and integrate into applications. Database and email security features are far more comprehensive and powerful than most rivals. It offers excellent services and has a large user community available to answer questions about any issue.

What is your favorite aspect of this product?

TrustWave's services appeal to me the most, as does the fact that they deal with a wide range of dynamic issues that span the whole value chain. The features range from process assistance to technology, all in a safe setting.

What do you dislike most about this product?

I believe Trustwave provides excellent scalability options, but I believe one disadvantage is that it may be difficult to use for a non-technical professional. Compilation time is sometimes excessive and should be lowered. Firewall functionality must be made simpler and faster.

What recommendations would you give to someone considering this product?

For one of the internal projects, Trust Wave was used as incident response management software. Trustwave assisted me and my team in developing effective architectures with fewer threats and more efficient processes.

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Efficient Service
  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Nov 2022

cTrustwave Offers a Comprehensive Endpoint Protect

Likeliness to Recommend

7 /10

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Saves Time
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