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Trustwave

Trustwave Secure Email Gateway

Composite Score

7.0 /10

CX Score

7.4 /10

7 Reviews Write a Review

What is Trustwave Secure Email Gateway?

Complete email security requires visibility of all blended attack vectors coupled with granular policy and content controls – Trustwave Secure Email Gateway delivers all that and more.

Company Details

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Trustwave Secure Email Gateway Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

83 Plan to Renew

82 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

100

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 94%
Negotiation and Contract:: 88%
Conflict Resolution:: 86%
Strategy & Innovation:: 100%
Service Experience:: 88%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trustwave Secure Email Gateway?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Feature Ratings

Average 79

End-User Warnings in Email Client Software

Anti-Spoofing Protection

Administrator Dashboard and Reporting

Email Account Protection

Tagging

Integration with Other Security Software

Administrator Email Processing

Managed Services Offering

Bulk Remediation

Threat intelligence Information

Malware Blocking

Vendor Capability Ratings

Average 76

Latest Research

Trustwave Secure Email Gateway

What is Trustwave Secure Email Gateway?

Company Details

Need Assistance?

Trustwave Secure Email Gateway Ratings

82 Likeliness to Recommend

83 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Trustwave Secure Email Gateway?

Pros

Negative

Neutral

Positive

Feature Ratings

End-User Warnings in Email Client Software

Anti-Spoofing Protection

Administrator Dashboard and Reporting

Email Account Protection

Tagging

Integration with Other Security Software

Administrator Email Processing

Managed Services Offering

Bulk Remediation

Threat intelligence Information

Malware Blocking

Vendor Capability Ratings

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Quality of Features

Ease of Customization

Ease of IT Administration

Vendor Support

Business Value Created

Availability and Quality of Training

Ease of Implementation

Product Strategy and Rate of Improvement

Latest Research

Trustwave Secure Email Gateway

What is Trustwave Secure Email Gateway?

Company Details

Need Assistance?

Trustwave Secure Email Gateway Ratings

82 Likeliness to Recommend

83 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Trustwave Secure Email Gateway?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

End-User Warnings in Email Client Software Service will place a banner in the email message warning of a possible hazard, if an email passes the software's security scrutiny but still looks suspicious.

Anti-Spoofing Protection The service detects when an identity is being spoofed by a false sender and raises an alert, with the option to automatically quarantine the email in question.

Administrator Dashboard and Reporting Web-based interface containing real-time data on threats intercepted or blocked by the service.

Email Account Protection Security measures preventing your mailboxes from being hijacked or intercepted by third party malicious actors.

Tagging Service offers the ability to tag or flag emails that appear suspicious, alerting the email administrator to review the email manually.

Integration with Other Security Software Service will integrate with existing security systems, such as firewalls, SOAR, SIEM, endpoint security, or other security components.

Administrator Email Processing Contains features to automate the detection and quarantining of suspicious emails and review by human beings, allowing for manual intervention where necessary.

Managed Services Offering In addition to the software service, managed services can be purchased from the vendor, such as incident response or active monitoring.

Bulk Remediation The ability to stop email-related threats such as Phishing, Malware and Spam attacks in mass

Threat intelligence Information Service offers threat intelligence beyond just the scrutiny of customer mailboxes, offering the email administrator full visibility into email-borne threats.

Malware Blocking Blocking of emails containing malicious attachments. This may include immediate deletion or quarantining of the emails in question.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Title

Feature Ratings

End-User Warnings in Email Client Software

Anti-Spoofing Protection

Administrator Dashboard and Reporting

Email Account Protection

Tagging

Integration with Other Security Software

Administrator Email Processing

Managed Services Offering

Bulk Remediation

Threat intelligence Information

Malware Blocking

Vendor Capability Ratings

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Quality of Features

Ease of Customization

Ease of IT Administration

Vendor Support

Business Value Created

Availability and Quality of Training

Ease of Implementation

Product Strategy and Rate of Improvement