


What is UiPath Business Automation Platform?
The UiPath Platform: where automation turns AI’s promise into real-world impact
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
99 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 97%
- Negotiation and Contract:
- 96%
- Conflict Resolution:
- 97%
- Strategy & Innovation:
- 97%
- Service Experience:
- 97%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UiPath Business Automation Platform?
Pros
- Enables Productivity
- Helps Innovate
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Automation Orchestration
Code-Free Programming
Cloud Hosting
Role-Based Access
Out of the box integration
Central Deployment
Real-Time Debugging
Automation Apps
Performance Monitoring
Exception Handling
Action Logging
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Data Integration
Breadth of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Ease of IT Administration
Vendor Support
UiPath Business Automation Platform Reviews
Madison C.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: End User of Application
Submitted May 2025
User-friendly yet highly customizable
Likeliness to Recommend
What differentiates UiPath Business Automation Platform from other similar products?
Extensive analytics to gain insights into automation.
What is your favorite aspect of this product?
robust AI that improves automation.
What do you dislike most about this product?
limited ability to operate offline.
What recommendations would you give to someone considering this product?
Start with pilot projects to test workflows.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Jame J.
- Role: Operations
- Industry: Energy
- Involvement: End User of Application
Submitted Apr 2025
Evaluating UiPath as an automation platform.
Likeliness to Recommend
What differentiates UiPath Business Automation Platform from other similar products?
First of all, it has a well-developed user interface and can count on the support of a large number of users. This platform also has a very extensive set of predefined automations and a large number of templates to ensure quick deployment. Also, it continues to enhance the latest technologies on automation to ensure that its users are exposed to the latest innovations in the market.
What is your favorite aspect of this product?
The integration of UiPath is very strong and helps organisations to easily interface different applications and systems with the platform. This flexibility leaves a lot of room for re-thinking and reaching out for the existing solutions as the organisations integrate automation answers in the business surroundings, making the organisation more flexible and adjustable. The growth capability of the platform also aids with flexibility; the more advanced new automation requirements will be in the future, the more this platform is viable.
What do you dislike most about this product?
The licencing can be considered as costly especially when delivered to small and medium enterprises. These tiers along with the applicable fees may or may not make the necessary cuts to ensure the availability of various automation tools and the desired functionalities that increase the efficiency of operations.
What recommendations would you give to someone considering this product?
A fairly significant emphasis should be placed on acquiring training and support materials for the platform for its optimal development. Participation in UiPath community and using available learning resources can develop the learners’ skills and guarantee the effectiveness of automation programmes.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ssewannonda K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2025
Masterclass Business Automation Software
Likeliness to Recommend
What differentiates UiPath Business Automation Platform from other similar products?
User friendly interface
What is your favorite aspect of this product?
It has powerful robotic process automation
What do you dislike most about this product?
High cost for enterprise deployment
What recommendations would you give to someone considering this product?
It is a powerful business automation
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing