Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
UiPath Business Automation Platform Logo Award Winner Product Badge
UiPath Business Automation Platform Logo Award Winner Product Badge
UiPath

UiPath Business Automation Platform

Composite Score
9.1 /10
CX Score
9.4 /10
Category
UiPath Business Automation Platform
9.1 /10

What is UiPath Business Automation Platform?

The UiPath Platform: where automation turns AI’s promise into real-world impact

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

UiPath Business Automation Platform won the following awards in the Robotic Process Automation - Enterprise category

Filter By

UiPath Business Automation Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on UiPath Business Automation Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love UiPath Business Automation Platform?

1% Negative
2% Neutral
97% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 86

Code-Free Programming

88

Role-Based Access

87

Real-Time Debugging

86

Central Deployment

86

Automation Apps

85

User Libraries

85

Performance Monitoring

85

Exception Handling

85

Action Logging

85

Distributed Work

85

Concurrent Work

85

Vendor Capability Ratings

Average 85

Business Value Created

87

Ease of Implementation

87

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Usability and Intuitiveness

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

84

Ease of IT Administration

83

Ease of Customization

83

Vendor Support

82

UiPath Business Automation Platform Reviews

Abbie K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

Perfect automation but steep learning curve

Likeliness to Recommend

9 /10

What differentiates UiPath Business Automation Platform from other similar products?

I have noticed that Uipath RPA is very cheap compared to other automation software, it also has a better service with its clients, and mainly that was the reason why I switched to Uipath, because with the service I was using previously I had little communication, And with Uipath they are much more attentive, they care about the client and that he meets his objectives.

What is your favorite aspect of this product?

We have been using Uipath RPA for a couple of years, and if there was a race to be the best automation software, Uipath would be the first, because it is the most capable of providing good automation functions, our departments use this software to provide better service to our clients, we program the bots to send emails, search for specific words, and some office work.

What do you dislike most about this product?

Not everything has been great with Uipath, it has been difficult for us to get to where we are and to be able to use this service as professionals, at first we did not know how to make the bots do our tasks, because it has a difficult learning curve to overcome at the beginning, because not we were experts in this type of software.

What recommendations would you give to someone considering this product?

At first everything will be a bit confusing and complicated, you will feel helpless for not doing the work you want to do, but with the help of the technical support service and good training you can automate the tasks that the staff find very easy to do and let them bots do their job. After getting through the learning curve, a great path to success with Uipath bots awaits you.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

John M.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2021

Agile and secure RPA

Likeliness to Recommend

9 /10

What differentiates UiPath Business Automation Platform from other similar products?

Uipath provides the most advanced RPA features, with very flexible tools to create the most efficient process robots. Ensuring easy workflow automation and pretty good exception handling. Furthermore, this platform is ideal for developing large automation processes with expandability for cognitive methods. Its effectiveness is evidenced in the automation of related databases, web processes, desktop and Citrix.

What is your favorite aspect of this product?

Uipath has a very intuitive interface, allowing easy and efficient bot management. It offers fluidity in automating processes, such as desktop, web, Excel and structured data, fonts and web services. It provides drag and drop functionality and does not require you to write extensive coding. It has a solid and efficient support to the user, they respond in an adequate period of time and are very precise in giving the required answers.

What do you dislike most about this product?

You need to optimize the OCR reading and improve the built-in artificial intelligence.

What recommendations would you give to someone considering this product?

I recommend implementing this platform because it has an easy-to-use user interface, has a large library of activities, allows easy automation of web applications, and offers Orchestrator to effectively manage and configure robots.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Brianna M.

  • Role: Information Technology
  • Industry: Machinery
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

Excellent services provided by Uipath bots

Likeliness to Recommend

10 /10

What differentiates UiPath Business Automation Platform from other similar products?

The main difference that I can see with respect to other software is that Uipath is cheaper, has better payment options and is made for users who have no experience, since it has a free version and an academy to learn little by little to program a bot. In addition, it does not matter if you already know how to program as an expert, because there are different types of training that you can do depending on the educational level of the person.

What is your favorite aspect of this product?

We use Uipath bots in many departments, and I can confidently say that we have had good results in automated tasks, we really like being able to give this software confidence, because it has shown us that they do a high quality work.

What do you dislike most about this product?

So far we have nothing bad to say about Uipath RPA, our experience has been very good and with excellent results. The bots have performed up to the task and have done our work very synchronously.

What recommendations would you give to someone considering this product?

If for some reason you are using other software, you should immediately switch to Uipath RPA, because it is much better, because it has more options to automate, it is very well done so that the result is dynamic and with a free version to experiment with.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular UiPath Business Automation Platform Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019