Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
UiPath Business Automation Platform Logo Award Winner Product Badge
UiPath Business Automation Platform Logo Award Winner Product Badge
UiPath

UiPath Business Automation Platform

Composite Score
9.1 /10
CX Score
9.4 /10
Category
UiPath Business Automation Platform
9.1 /10

What is UiPath Business Automation Platform?

The UiPath Platform: where automation turns AI’s promise into real-world impact

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

UiPath Business Automation Platform won the following awards in the Robotic Process Automation - Enterprise category

Filter By

UiPath Business Automation Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on UiPath Business Automation Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love UiPath Business Automation Platform?

1% Negative
2% Neutral
97% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 86

Code-Free Programming

88

Role-Based Access

87

Real-Time Debugging

86

Central Deployment

86

Automation Apps

85

User Libraries

85

Performance Monitoring

85

Exception Handling

85

Action Logging

85

Distributed Work

85

Concurrent Work

85

Vendor Capability Ratings

Average 85

Business Value Created

87

Ease of Implementation

87

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Usability and Intuitiveness

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

84

Ease of IT Administration

83

Ease of Customization

83

Vendor Support

82

UiPath Business Automation Platform Reviews

Imran k.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

The best product i have witnessed so far

Likeliness to Recommend

8 /10

What differentiates UiPath Business Automation Platform from other similar products?

It has got very accurate and precise automation results better than the other similar products

What is your favorite aspect of this product?

nothing in specific

What do you dislike most about this product?

i have not come across any such aspect that i would dislike

What recommendations would you give to someone considering this product?

no recommendations

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Fair

Gael L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

To automate repeated tasks..

Likeliness to Recommend

9 /10

What differentiates UiPath Business Automation Platform from other similar products?

Automate repetitive processes to reduce operation times. Routine tasks can be assigned to robots so that workers can focus on strategic tasks.

What is your favorite aspect of this product?

I like the business automation tool UiPath because it automates tedious procedures. You can create computer programs that use robots to perform human tasks. For the execution of processes (both assisted and unassisted) in the absence of human participation.

What do you dislike most about this product?

To prevent operational issues or unplanned failures, automated processes must be continuously monitored.

What recommendations would you give to someone considering this product?

For determining which procedures may be automated using historical data analysis, I suggest the UiPath Business Automation Platform.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Satyanshu S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates UiPath Business Automation Platform from other similar products?

End-to-End Automation Suite, Ease of Use for Non-Technical Users, Robust AI and ML Capabilities, Strong Ecosystem and Integration, Flexibility and Scalability, Focus on Process Discovery and Task Mining, Strong Governance and Compliance Tools, Community and Partner Ecosystem. These strengths position UiPath as a comprehensive, accessible, and future-focused platform that aims to enable companies of all sizes to achieve impactful automation outcomes.

What is your favorite aspect of this product?

One of the most impressive aspects of the UiPath Business Automation Platform is its commitment to accessibility through low-code/no-code features. By focusing on making automation approachable for non-technical users, UiPath empowers a wider range of people within an organization—especially "citizen developers" who may not have programming skills—to actively participate in building and managing automation solutions. This focus not only democratizes automation but also speeds up adoption, helping organizations scale their automation efforts without needing a large team of technical experts.

What do you dislike most about this product?

One of the main drawbacks of the UiPath Business Automation Platform is its steep learning curve for advanced functionalities. While UiPath has made significant strides in accessibility with its low-code/no-code tools, the platform's full potential—especially around advanced AI integration, custom scripting, and extensive process mining—often requires more technical knowledge. As a result, users may initially need considerable training to fully leverage its more sophisticated features.

What recommendations would you give to someone considering this product?

Start Small with High-Impact Use Cases, Leverage UiPath Academy, Engage the Whole Team, Pilot with Process Mining, Plan for Governance and Scaling Early, Calculate the Costs Carefully, Use UiPath Marketplace. By following these steps, you can maximize the impact of UiPath for your organization and establish a strong foundation for scalable, secure, and effective automation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular UiPath Business Automation Platform Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019