Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
UniOne Logo Award Winner Product Badge
UniOne Logo Award Winner Product Badge
Unione Email API

UniOne

Composite Score
9.1 /10
CX Score
9.3 /10
Category
UniOne
9.1 /10

What is UniOne?

UniOne powers developers like you with a comprehensive Email API that seamlessly integrates email communication workflows and enhances user engagement in websites and applications. With UniOne, you keep track of all email-related activities, including sending, receiving, delivery statuses, bounce events, and other relevant interactions. Each single event is timestamped and associated with relevant metadata to provide detailed insights into the email lifecycle.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

UniOne won the following awards in the Email Marketing category

Filter By

UniOne Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on UniOne.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

97 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
99%
Negotiation and Contract:
99%
Conflict Resolution:
100%
Strategy & Innovation:
100%
Service Experience:
99%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love UniOne?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 89

Email Delivery

91

SPAM Compliance

91

Content Authoring

90

Email Templates

90

Basic Reporting and Analytics

90

Surveys and Polling

90

Auto-Responders

89

Dynamic Content

89

Campaign Management

89

Contact Database

88

A/B Testing

87

Vendor Capability Ratings

Average 88

Vendor Support

93

Availability and Quality of Training

92

Ease of IT Administration

91

Business Value Created

89

Ease of Implementation

88

Quality of Features

88

Ease of Customization

87

Ease of Data Integration

87

Usability and Intuitiveness

86

Breadth of Features

86

Product Strategy and Rate of Improvement

85

UniOne Screenshots

UniOne Videos

UniOne Reviews

Anna K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Reliable transactional email service

Likeliness to Recommend

10 /10

What differentiates UniOne from other similar products?

Caring support and great deliverability

What is your favorite aspect of this product?

My favorite aspect of UniOne is its high email delivery rate, which outperforms competitors. Coupled with robust analytics, I can track the performance of my emails in real-time. This helps in fine-tuning my strategies and improving open rates.

What do you dislike most about this product?

While most of the API functions are intuitive, some features lack detailed explanations. It took me a bit longer to figure out how to implement certain functionalities, which could be frustrating for unexperienced users.

What recommendations would you give to someone considering this product?

I highly recommend UniOne for anyone looking to streamline their transactional email processes. If you're seeking a reliable service that provides excellent support and high deliverability, give UniOne a try.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anastasiia S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Affordable pricing with outstanding deliverability

Likeliness to Recommend

10 /10

What differentiates UniOne from other similar products?

Fair pricing policy

What is your favorite aspect of this product?

This is a great service for both startups and larger companies, as they offer competitive pricing based on the volume of emails sent per month. At the same time, the service easily handles the high volume of emails, which is crucial for large companies with a massive number of clients and transactions. Another convenient feature is that during the testing phase, you can connect via SMTP and start sending emails immediately. It was important for us to test the service in a live environment, and we were very satisfied even during the trial phase.

What do you dislike most about this product?

There are almost no downsides, as long as you don't expect any groundbreaking features. It's a standard, reliable email service that does exactly what it's supposed to.

What recommendations would you give to someone considering this product?

Start working with SMTP integration and test it before proceeding with a full-scale launch

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dimitrii D.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Smooth integration process and good documentation

Likeliness to Recommend

10 /10

What differentiates UniOne from other similar products?

Great support team

What is your favorite aspect of this product?

What I appreciated the most was how smooth the integration process was – usually the most challenging part. Just a few simple steps, and we were connected to the UniOne service, successfully sending emails through their dashboard.

What do you dislike most about this product?

The only downside I can mention is the lack of AI-driven solutions for generating email content and images within the email editor. Right now, you can choose a template from their library and edit it manually, which is a standard offering that most email providers have.

What recommendations would you give to someone considering this product?

Even if there are questions or misunderstandings, you can always reach out to their technical support, and their team is quick to help. The company also provides well-documented setup instructions, so getting started with UniOne is hassle-free.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular UniOne Comparisons

Visit our IT Critical Response Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171