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Unit4

Unit4 ERP

Composite Score

7.5 /10

CX Score

7.3 /10

99 Reviews Write a Review

What is Unit4 ERP?

Unit4 ERP is a cloud ERP solution that enables service-centric organizations in the public and private sectors to gain a significant advantage over their peers. Its leading-edge architecture facilitates faster innovation at a lower cost and with less disruption. The result is more opportunity and smarter operations.

Company Details

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Unit4 ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Unit4 ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

94 Plan to Renew

68 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 63%
Negotiation and Contract:: 44%
Conflict Resolution:: 61%
Strategy & Innovation:: 51%
Service Experience:: 56%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+57 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Unit4 ERP?

6% Negative

19% Neutral

75% Positive

Pros

Respectful
Reliable
Trustworthy
Acts with Integrity

Cons

Under Delivered
Vendor's Interest First
Wastes Time

Feature Ratings

Average 73

Governance Risk and Compliance

Accounting and Financial Management

Customer Relationship Management

Industry Specific Capabilities

Service Management

Human Capital Management

Procurement Management

Analytics and Reporting

Supply Chain Management

BI and Performance Management

Job and Project Management

Vendor Capability Ratings

Average 70

Breadth of Features

Ease of Data Integration

Business Value Created

Ease of IT Administration

Vendor Support

Ease of Customization

Product Strategy and Rate of Improvement

Quality of Features

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness

Also Featured in...

Enterprise Resource Planning - Enterprise

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Unit4 ERP Reviews

Michelle J.

Role: Human Resources
Industry: Electronics
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Sep 2023

Useful product!

Likeliness to Recommend

8 /10

What differentiates Unit4 ERP from other similar products?

Unit4 has a very intuitive interface and offers plenty of unique features

What is your favorite aspect of this product?

The analysis reports are specially designed and can be read easily

What do you dislike most about this product?

Perhaps the vendor support can be a little faster

What recommendations would you give to someone considering this product?

Highly professional and with reasonable costs

Pros

Helps Innovate
Performance Enhancing
Trustworthy
Inspires Innovation

Paul G.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2023

Not for huge organisations with multiple entities

Likeliness to Recommend

7 /10

What differentiates Unit4 ERP from other similar products?

Unit4 has the majority of functionality on offer that other ERP products offer at a fraction of the cost.

What is your favorite aspect of this product?

The product is quite reliable once you get used to it and are using on a day-to-day basis.

What do you dislike most about this product?

Lack of training available in the product and it's hosted in the cloud meaning any self diagnosis of problems or ability to fix issues yourself is restricted.

What recommendations would you give to someone considering this product?

If you are a relatively small company with simple processes then this will probably work for you. If you are a large company with multiple different and complex processes/project types then I'd ensure you get plenty of demos and explanations of how this will be done in the tool before committing as quite often you'll find what was promised cannot be delivered.

Pros

Respectful
Includes Product Enhancements
Continually Improving Product
Reliable

Cons

Less Efficient Service
Less Effective Service
Wastes Time

Role: Information Technology
Industry: Communications
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jan 2025

Good value for decent system

Likeliness to Recommend

8 /10

Pros

Reliable
Performance Enhancing
Enables Productivity
Includes Product Enhancements

Cons

Vendor Friendly Policies
Less Caring
Less Fair

Latest Research

Unit4 ERP

What is Unit4 ERP?

Company Details

Need Assistance?

Unit4 ERP Ratings

80 Likeliness to Recommend

94 Plan to Renew

68 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+57 Net Emotional Footprint

How much do users love Unit4 ERP?

Chart

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Also Featured in...

Enterprise Resource Planning - Enterprise

Unit4 ERP Reviews

Michelle J.

Useful product!

Likeliness to Recommend

Pros

Paul G.

Not for huge organisations with multiple entities

Likeliness to Recommend

Pros

Cons

Good value for decent system

Likeliness to Recommend

Pros

Cons

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Title

Feature Ratings

Governance Risk and Compliance

Accounting and Financial Management

Customer Relationship Management

Industry Specific Capabilities

Service Management

Human Capital Management

Procurement Management

Analytics and Reporting

Supply Chain Management

BI and Performance Management

Job and Project Management

Vendor Capability Ratings

Breadth of Features

Ease of Data Integration

Business Value Created

Ease of IT Administration

Vendor Support

Ease of Customization

Product Strategy and Rate of Improvement

Quality of Features

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness