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Unit4

Unit4 ERP

Composite Score

7.5 /10

CX Score

7.3 /10

100 Reviews Write a Review

What is Unit4 ERP?

Unit4 ERP is a cloud ERP solution that enables service-centric organizations in the public and private sectors to gain a significant advantage over their peers. Its leading-edge architecture facilitates faster innovation at a lower cost and with less disruption. The result is more opportunity and smarter operations.

Company Details

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Unit4 ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Unit4 ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

Up 1
Since last award

94 Plan to Renew

68 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 64%
Negotiation and Contract:: 45%
Conflict Resolution:: 62%
Strategy & Innovation:: 52%
Service Experience:: 57%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+57 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Unit4 ERP?

5% Negative

20% Neutral

75% Positive

Pros

Respectful
Reliable
Trustworthy
Acts with Integrity

Cons

Under Delivered
Vendor's Interest First
Less Effective Service

Feature Ratings

Average 73

Integration with Third-Party Tools

100

Governance Risk and Compliance

Accounting and Financial Management

Customer Relationship Management

Service Management

Customer Support and Service Desk

AI-Powered Automation

Document Management

Industry Specific Capabilities

Procurement Management

Human Capital Management

Vendor Capability Ratings

Average 71

Breadth of Features

Ease of Data Integration

Business Value Created

Ease of IT Administration

Vendor Support

Ease of Customization

Product Strategy and Rate of Improvement

Quality of Features

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness

Also Featured in...

Enterprise Resource Planning - Enterprise

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View Unit4 ERP in this category (opens in a new tab)

Unit4 ERP Reviews

Role: Information Technology
Industry: Communications
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jan 2025

Good value for decent system

Likeliness to Recommend

8 /10

Pros

Reliable
Performance Enhancing
Enables Productivity
Includes Product Enhancements

Cons

Vendor Friendly Policies
Less Caring
Less Fair

Role: Public Sector
Industry: Utilities
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Nov 2024

Bra funktionaliteter.

Likeliness to Recommend

10 /10

Pros

Respectful
Friendly Negotiation
Helps Innovate
Reliable

Cons

Charges for Enhancements
Vendor Friendly Policies
Less Generous

Mike W.

Role: Finance
Industry: Government
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Easy to use and able to work fast with

Likeliness to Recommend

9 /10

What differentiates Unit4 ERP from other similar products?

Easy use and fast working possibility

What is your favorite aspect of this product?

The simple way to doing accountings

What do you dislike most about this product?

the lack of personal help with issues

What recommendations would you give to someone considering this product?

Use it but make a personal partner where you support you with all issues

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Saves Time

Latest Research

Unit4 ERP

What is Unit4 ERP?

Company Details

Need Assistance?

Unit4 ERP Ratings

81 Likeliness to Recommend

Up 1 Since last award

94 Plan to Renew

68 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+57 Net Emotional Footprint

How much do users love Unit4 ERP?

Chart

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Integration with Third-Party Tools Offers seamless integration with other platforms and applications, such as payment gateways, CRM tools, and ERP systems, to ensure data flow across systems

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Customer Support and Service Desk Includes customer service management, ticketing systems, customer inquiries, and service-level agreement (SLA) tracking to enhance customer satisfaction.

AI-Powered Automation Utilizes AI to automate workflows, data processing, and repetitive tasks, improving productivity and reducing manual intervention.

Document Management Includes capabilities for storing, organizing, and sharing documents in a secure and centralized location, helping streamline document-related processes.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Also Featured in...

Enterprise Resource Planning - Enterprise

Unit4 ERP Reviews

Good value for decent system

Likeliness to Recommend

Pros

Cons

Bra funktionaliteter.

Likeliness to Recommend

Pros

Cons

Mike W.

Easy to use and able to work fast with

Likeliness to Recommend

Pros

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Title

Up 1
Since last award

Feature Ratings

Integration with Third-Party Tools

Governance Risk and Compliance

Accounting and Financial Management

Customer Relationship Management

Service Management

Customer Support and Service Desk

AI-Powered Automation

Document Management

Industry Specific Capabilities

Procurement Management

Human Capital Management

Vendor Capability Ratings

Breadth of Features

Ease of Data Integration

Business Value Created

Ease of IT Administration

Vendor Support

Ease of Customization

Product Strategy and Rate of Improvement

Quality of Features

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness