Vendorful Customer Reviews 2024

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Vendorful

Composite Score

7.2 /10

CX Score

7.5 /10

11 Reviews Write a Review

What is Vendorful?

Vendorful was built on top of a real-time strategic sourcing template so collaboration isn't just an afterthought. It's in the product's DNA.

Company Details

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Vendorful Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Vendorful.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Vendorful?

0% Negative

10% Neutral

90% Positive

Pros

Performance Enhancing
Enables Productivity
Efficient Service
Effective Service

Feature Ratings

Average 78

Auction Management

eAuction Functionality

Procurement Management

Supplier Management

ERFx

Contract Management

Spend Analysis

Consulting & Advisory

Community Support

Capacity Management

Communications

Vendor Capability Ratings

Average 81

Vendor Support

Ease of Implementation

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Quality of Features

Breadth of Features

Usability and Intuitiveness

Vendorful Reviews

Role: Vendor Management
Industry: Retail
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Oct 2020

Amazing support

Likeliness to Recommend

9 /10

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Ernesto L.

Role: Vendor Management
Industry: Technology
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Sep 2020

Vendorful is easy to use and easy to integrate

Likeliness to Recommend

10 /10

What differentiates Vendorful from other similar products?

Vendorful is easy to use and easy to integrate into our existing systems. The software has enhanced our vendor management program, which placed us in compliance with our small and diverse business program. The software is flexible enough that we were able to pivot the system for ISO compliance. Vendorful has been a game-changer for us. Vendorful is more than a platform but rather a strategic partner in our vendor management and ISO program. You're missing out if you're not using Vendorful to manage your vendors, vendor evaluation, and compliance.

What is your favorite aspect of this product?

The flexibility of the software and excellent customer support

What do you dislike most about this product?

We've been using this product for the past 2 1/2 years and we don't have any dislikes to report at this time.

What recommendations would you give to someone considering this product?

Understand what the end product looks like and work backwards with the expert advice of Vendorful

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Latest Research

Vendorful

What is Vendorful?

Company Details

Need Assistance?

Vendorful Ratings

88 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Vendorful?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Auction Management Includes bid management, bidder management and buyer notifications.

eAuction Functionality The ability to provide forward, reverse, Japanese, Dutch, and English step auctions.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Supplier Management Supplier collaboration, including Quarterly Business Review Meetings, Scorecards, KPI and SLAs.

ERFx Evaluation and scoring of supplier responses.

Contract Management Includes automated contract renewal, approval process, compliance management, and contract database.

Spend Analysis Includes data visibility and quality, supplier ranking, and compliance and reporting.

Consulting & Advisory Consult and advise on procurement support, managed services, group purchasing organization (GPO) and strategic sourcing initiatives such as measurable savings.

Community Support Highly personal support service to both buyer and supplier communities, ensuring proposal uptake and supplier help.

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Communications Includes communication portals or secure messaging or automated alerts.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendorful Reviews

Amazing support

Likeliness to Recommend

Pros

Ernesto L.

Vendorful is easy to use and easy to integrate

Likeliness to Recommend

Pros

Title

Feature Ratings

Auction Management

eAuction Functionality

Procurement Management

Supplier Management

ERFx

Contract Management

Spend Analysis

Consulting & Advisory

Community Support

Capacity Management

Communications

Vendor Capability Ratings

Vendor Support

Ease of Implementation

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Quality of Features

Breadth of Features

Usability and Intuitiveness