What is Backup Exec?
Backup Exec gives you simple, complete backup and recovery protection for your business—to cover all data wherever it resides.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
99 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Backup Exec?
Pros
- Respectful
- Fair
- Helps Innovate
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Physical Backup for Multiple Platforms
Replication for Long Term Storage and Disaster Recovery
Application Awareness
Backup Automation
Deduplication Implementation
File Explorer Granular Restore
Replication for High Availability
Backup Monitoring and Reporting
Virtual Machine Backup
Backup of Cloud Based Data
Integration With Storage Arrays
Vendor Capability Ratings
Vendor Support
Business Value Created
Ease of Implementation
Quality of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
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Backup Exec Reviews
Samuel G.
- Role: Information Technology
- Industry: Gaming and Hospitality
- Involvement: IT Leader or Manager
Submitted Jun 2020
Great product, designed with simplicity in mind.
Likeliness to Recommend
What differentiates Backup Exec from other similar products?
Simplicity does it all
What is your favorite aspect of this product?
The dashboard
What do you dislike most about this product?
No dislikes product has been improved over the years to perfection?
What recommendations would you give to someone considering this product?
Backup Exec is a one stop shop for all your Data backup needs.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
- Role: Information Technology
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Mar 2020
Great service
Likeliness to Recommend
Pros
- Continually Improving Product
- Trustworthy
- Effective Service
- Saves Time
- Role: Information Technology
- Industry: Manufacturing
- Involvement: Vendor Selection and Purchasing
Submitted Mar 2020
Mainstay solution continues to be relevant.
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Appreciates Incumbent Status
Cons
- Vendor's Interest First
- Less Generous