What is Verloop.io?
We're the world's leading customer support automation platform. We help businesses deliver delightful support experiences to their customers, across channels.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
73 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Verloop.io?
Pros
- Trustworthy
- Client Friendly Policies
- Fair
- Altruistic
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Intent Extraction
Other Integrations
Workflow Processing
Leads Generation
Personalized Service
Artificial Intelligence Engine
Learning and Adaptability
Natural Language Processing
Vendor Capability Ratings
Ease of IT Administration
Ease of Customization
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Quality of Features
Availability and Quality of Training
Vendor Support
Ease of Data Integration
Business Value Created
Product Strategy and Rate of Improvement
Verloop.io Reviews
Aseel S.
- Role: Operations
- Industry: Construction
- Involvement: End User of Application
Submitted May 2024
User friendly
Likeliness to Recommend
What differentiates Verloop.io from other similar products?
User free interface
What is your favorite aspect of this product?
Reports and analysis
What do you dislike most about this product?
Change process
What recommendations would you give to someone considering this product?
Cost efficient
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Abdellatif A.
- Role: Consultant
- Industry: Education
- Involvement: Business Leader or Manager
Submitted May 2024
Customized BOT with good Support
Likeliness to Recommend
What differentiates Verloop.io from other similar products?
The good support
What is your favorite aspect of this product?
Customized BOT
What do you dislike most about this product?
Leak of training Integration to inprove
What recommendations would you give to someone considering this product?
Take in consideration the training spect
Pros
- Client Friendly Policies
- Altruistic
- Acts with Integrity
- Helps Innovate
Cons
- Less Friendly Negotiation
Aseel S.
- Role: Operations
- Industry: Construction
- Involvement: End User of Application
Submitted May 2024
Extremely user friendly!
Likeliness to Recommend
What differentiates Verloop.io from other similar products?
User friendly interface and rapid development
What is your favorite aspect of this product?
Reports and graphs
What do you dislike most about this product?
Reconfiguration process
What recommendations would you give to someone considering this product?
Good value for money
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing