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Volante Technologies Inc

Volante POS

Composite Score

5.6 /10

CX Score

5.8 /10

15 Reviews Write a Review

What is Volante POS?

Volanté develops enterprise point-of-sale software specializing in multi-unit quick service and table service restaurants, institutional cafeterias and retirement ..

Company Details

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Awards & Recognition

Volante POS won the following awards in the Restaurant POS category

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0 Top Rated Capabilities

3 Top Rated Features

2024

0 Top Rated Capabilities

2 Top Rated Features

2023

0 Top Rated Capabilities

2 Top Rated Features

2022

Volante POS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Volante POS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

70 Likeliness to Recommend

76 Plan to Renew

73 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+55 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Volante POS?

28% Negative

13% Neutral

59% Positive

Pros

Fair
Transparent
Inspires Innovation
Acts with Integrity

Cons

Under Delivered
Less Performance Enhancing
Less Productive

Feature Ratings

Average 71

PCI Compliance

Off Line Operations

Payment Processing

Multiple Venue Property Concept Support

Advanced Compliance & Statutory

Check Settlement Types

Kitchen Course Management

Integrations

Table Reservations Management

Loyalty Promotions Management

Workforce Management

Vendor Capability Ratings

Average 67

Ease of Implementation

Vendor Support

Ease of IT Administration

Availability and Quality of Training

Quality of Features

Business Value Created

Ease of Customization

Breadth of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Data Integration

Volante POS Reviews

Role: Sales Marketing
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jan 2021

Must say, was impressed a little.

Likeliness to Recommend

7 /10

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Latest Research

Volante POS

What is Volante POS?

Company Details

Need Assistance?

Awards & Recognition

Volante POS Ratings

70 Likeliness to Recommend

76 Plan to Renew

73 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+55 Net Emotional Footprint

How much do users love Volante POS?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

PCI Compliance PCI, EMV compliance in conjunction with mandatory tokenization

Off Line Operations Ability for a POS terminal to continue to operate for a majority of key transactions when the network/server is unavailble (offline).

Payment Processing Includes credit card processing, debit card processing, and payment verification.

Multiple Venue Property Concept Support Manage POS system definitions, menu items, pricing for various venues from a single dashboard and is flexible to support a variety of restaurant concepts

Advanced Compliance & Statutory PCI, EMV compliance in conjunction with mandatory tokenization, Gaming compliance for comp accounting/integration. Jurisdictional Invoicing and tax (ie: VAT)

Check Settlement Types Such as coupons, gift card, gaming & non-gaming comps, points, house accounts, split check, cash, debit/credit card, mobile payment such as Apple Pay.

Kitchen Course Management The solution includes KDS support and assists in kitchen production by printing/displaying/routing orders, coursing, recipes by prep line, or other criteria.

Integrations The workplace platform integrates with common business applications in which users do their work, such as Office 365, G-Suite, Salesforce, and Zendesk.

Table Reservations Management The solution tracks table status and allows servers to be assigned to specific tables.

Loyalty Promotions Management The solution has a comprehensive loyalty module that also supports both fixed and real-time promotions, impacting pricing or product availability

Workforce Management Provides time & attendance capabilities to track staff time and performance/KPIs and coordinates scheduling in accordance with regulations & business needs.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Volante POS Reviews

Must say, was impressed a little.

Likeliness to Recommend

Pros

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Title

Feature Ratings

PCI Compliance

Off Line Operations

Payment Processing

Multiple Venue Property Concept Support

Advanced Compliance & Statutory

Check Settlement Types

Kitchen Course Management

Integrations

Table Reservations Management

Loyalty Promotions Management

Workforce Management

Vendor Capability Ratings

Ease of Implementation

Vendor Support

Ease of IT Administration

Availability and Quality of Training

Quality of Features

Business Value Created

Ease of Customization

Breadth of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Data Integration