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Voxco Inc

Voxco Survey Platform

Composite Score

7.5 /10

CX Score

7.7 /10

19 Reviews Write a Review

What is Voxco Survey Platform?

The Voxco Research Cloud maximizes ways for you to reach respondents. All modes are part of one centralized omnichannel survey software platform, so no matter how you survey respondents, the data stays in the same place (even on-premise).

Company Details

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Awards & Recognition

Voxco Survey Platform won the following awards in the Survey Software category

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4 Top Rated Capabilities

4 Top Rated Features

2023

2022 Data Quadrant Champion

2022

7 Top Rated Capabilities

5 Top Rated Features

2022

Voxco Survey Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Voxco Survey Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

Down 5
Since last award

92 Plan to Renew

Down 8
Since last award

81 Satisfaction of Cost Relative to Value

Down 4
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 86%
Negotiation and Contract:: 84%
Conflict Resolution:: 93%
Strategy & Innovation:: 79%
Service Experience:: 84%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Voxco Survey Platform?

8% Negative

15% Neutral

77% Positive

Pros

Respectful
Fair
Acts with Integrity
Client Friendly Policies

Feature Ratings

Average 80

Mobile Support

Role and User Management

Branching and Logic

Questionnaire Design/Survey Builder

Collaboration

Multi-Channel Distribution

Customizable Branding

Multi-Media Support

APIs and Integration

Data Analysis and Visualization

3rd-Party Integrations

Vendor Capability Ratings

Average 79

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Availability and Quality of Training

Ease of Implementation

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Voxco Survey Platform Reviews

Anwar M.

Role: Information Technology
Industry: Not for Profit
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2025

Best for multi mode survey, but a little clunky

Likeliness to Recommend

9 /10

What differentiates Voxco Survey Platform from other similar products?

Supports multi mode survey option in one centralized location

What is your favorite aspect of this product?

Web survey can be built in real quick time

What do you dislike most about this product?

UI could be better and more user friendly

What recommendations would you give to someone considering this product?

Does the job for multi mode surveys, but has some limitations

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Sai G.

Role: Operations
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2024

One-stop survey design solution

Likeliness to Recommend

9 /10

What differentiates Voxco Survey Platform from other similar products?

This platform provides a lot of customization, though a bit technical but easy to use. One main thing that differentiates Voxco from other platforms is their distribution module, which I would say is one of the best among others.

What is your favorite aspect of this product?

Distribution module is my favorite.

What do you dislike most about this product?

Multi-language capabilities.

What recommendations would you give to someone considering this product?

Go for it if you are looking some cost-effective solutions. It can also be used in intranet set-ups without the need of internet.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jessica F.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2024

Lots of adaptability for your own business needs.

Likeliness to Recommend

7 /10

What is your favorite aspect of this product?

I like the different question types and I like the ability to manage my samples/distributions.

What do you dislike most about this product?

There are glitches that take awhile to get fixed. Not sure if this is just because we have an on-prem version and not cloud.

What recommendations would you give to someone considering this product?

Um…this is a good product for conducting surveys from the programming to the sending out but it’s not the best for data visualization yet.

Pros

Reliable
Enables Productivity
Performance Enhancing
Unique Features

Cons

Less Efficient Service
Less Effective Service
Wastes Time

Latest Research

Voxco Survey Platform

What is Voxco Survey Platform?

Company Details

Need Assistance?

Awards & Recognition

2022 Data Quadrant Champion

Voxco Survey Platform Ratings

89 Likeliness to Recommend

Down 5 Since last award

92 Plan to Renew

Down 8 Since last award

81 Satisfaction of Cost Relative to Value

Down 4 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Voxco Survey Platform?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Role and User Management Enable different levels of access and permissions based on role.

Branching and Logic Sets rules that personalize respondents’ form-filling experience with intuitive survey flow logic options to tailor your survey.

Questionnaire Design/Survey Builder Create a variety of question formats including multiple choice, check box, open answers, drag and drop technology, rating scales, and auto-fill.

Collaboration Invite people to review or edit the survey before sending them out.

Multi-Channel Distribution The ability to deploy content assets and collateral to multiple channel endpoints (for example, traditional websites, native mobile applications or social media

Customizable Branding Sets rules that personalize respondents’ form-filling experience with intuitive survey flow logic options to tailor your survey.

Multi-Media Support Product allows for the inclusion of images, videos, audio within the survey.

APIs and Integration Has inbuilt APIs allowing access to the database layer without having to go through JDBC/ODBC.

Data Analysis and Visualization Ability to plot or graph the data in a visual format, such as line charts or pie graphs.​

3rd-Party Integrations Integration with 3rd Party platforms (Zoho Products, MailChimp, Eventbrite, Google Sheet, Zendesk, Slack, Shopify, Webhooks etc.)

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Voxco Survey Platform Reviews

Anwar M.

Best for multi mode survey, but a little clunky

Likeliness to Recommend

Pros

Sai G.

One-stop survey design solution

Likeliness to Recommend

Pros

Jessica F.

Lots of adaptability for your own business needs.

Likeliness to Recommend

Pros

Cons

Title

Down 5
Since last award

Down 8
Since last award

Down 4
Since last award

Feature Ratings

Mobile Support

Role and User Management

Branching and Logic

Questionnaire Design/Survey Builder

Collaboration

Multi-Channel Distribution

Customizable Branding

Multi-Media Support

APIs and Integration

Data Analysis and Visualization

3rd-Party Integrations

Vendor Capability Ratings

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Availability and Quality of Training

Ease of Implementation

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization