What is Webex Calling?
Webex Calling is a proven cloud calling solution that delivers enterprise-grade calling enabling you to replace your PBX network with a globally trusted cloud solution. It easily extends to a complete collaboration experience, that includes market leading calling, meetings, messaging, contact center and integrated devices when you’re at the office, at home, or anywhere between.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
95 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Calling?
Pros
- Helps Innovate
- Enables Productivity
- Respectful
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Transcription
Centralized Management Portal
Communications
Call Management
Secure Access
Web & Desktop Conferencing
Session Border Controller
Mobility
Presence IM
Continuous UCC
Speech Access and Personal Assistant
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Ease of Implementation
Ease of IT Administration
Quality of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Webex Calling Reviews
Oswani M.
- Role: Industry Specific Role
- Industry: Construction
- Involvement: End User of Application
Submitted Oct 2022
Effective Communication With Webex Calling
Likeliness to Recommend
What differentiates Webex Calling from other similar products?
What makes Webex Calling unique are the many communication features
What is your favorite aspect of this product?
The software is affordable It makes communication easy and is secure too Integrates well with Cisco products.
What do you dislike most about this product?
No particular dislikes with Webex Calling. It is powerful and effective
What recommendations would you give to someone considering this product?
Webex Calling offers amazing communication features and comes at a manageable cost making it the best for business.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service
Stephen A.
- Role: Information Technology
- Industry: Biotechnology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2022
Great communication tool.
Likeliness to Recommend
What differentiates Webex Calling from other similar products?
Easy to deploy and manage. Call management is easy. Easy to configure.
What is your favorite aspect of this product?
License management is well outlined. Virtual receptionist for call forwarding. Full PBX-like features.
What do you dislike most about this product?
Not easy to customize. Sometimes requires a lot of bandwidth. Not easy for first time users.
What recommendations would you give to someone considering this product?
You need this application for communication and calling between different branches located across different regions.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Efficient Service
Justin R.
- Role: Operations
- Industry: Utilities
- Involvement: End User of Application
Submitted Oct 2022
Great features.
Likeliness to Recommend
What differentiates Webex Calling from other similar products?
Availability of a virtual receptionist. Personalized voice mailboxes. Screen sharing.
What is your favorite aspect of this product?
Great for collaboration between users. Call recording options. Full PBX-like capabilities.
What do you dislike most about this product?
The UI AND UX are not user friendly. Limited Features in some regions. Additional skills to configure.
What recommendations would you give to someone considering this product?
A must have tool for offices located in different locations for calling and communication.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy