What is Webex Calling?
Webex Calling is a proven cloud calling solution that delivers enterprise-grade calling enabling you to replace your PBX network with a globally trusted cloud solution. It easily extends to a complete collaboration experience, that includes market leading calling, meetings, messaging, contact center and integrated devices when you’re at the office, at home, or anywhere between.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
95 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Calling?
Pros
- Helps Innovate
- Enables Productivity
- Respectful
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Transcription
Centralized Management Portal
Communications
Call Management
Secure Access
Web & Desktop Conferencing
Session Border Controller
Mobility
Presence IM
Continuous UCC
Speech Access and Personal Assistant
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Ease of Implementation
Ease of IT Administration
Quality of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Webex Calling Reviews
Mohammad Abdul H.
- Role: Industry Specific Role
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Oct 2021
Collaboration and VOIP calls with Webex
Likeliness to Recommend
What differentiates Webex Calling from other similar products?
Being a Cisco product, security is top notch and along with that it is very good collaboration tool which let us call overseas clients via VOIP.
What is your favorite aspect of this product?
Best thing about WebEx is, even on fluctuating network audio quality is uncompromising.
What do you dislike most about this product?
Audio works well but Video lags in low bandwidth.
What recommendations would you give to someone considering this product?
It is best tool to have conversations and collaboration. One must consider it while choosing collaboration tool.
Pros
- Continually Improving Product
- Efficient Service
- Saves Time
- Appreciates Incumbent Status
Rabecca W.
- Role: Industry Specific Role
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Sep 2021
Great product for stabilizing communication
Likeliness to Recommend
What differentiates Webex Calling from other similar products?
Cisco Webex Calling is the best product that has excellent and powerful communication features.
What is your favorite aspect of this product?
It has enabled our communication department to put in place effective mechanism for all collaborative conversation in the entire company. It has the capability to give notification when their is a missed call from our customers. Clear voice calls ensures there is effective conversation and fastens service delivery.
What do you dislike most about this product?
I have no dislike from the operation of Cisco Webex Calling.
What recommendations would you give to someone considering this product?
Communication in an organization as a basic tool for cooperation can easily be enhanced by Cisco Webex Calling.
Pros
- Continually Improving Product
- Enables Productivity
- Effective Service
- Inspires Innovation
Sneha S.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
Amazing product for internal communication.
Likeliness to Recommend
What differentiates Webex Calling from other similar products?
Automatic status sync with outlook
What is your favorite aspect of this product?
Automatic status sync with outlook
What do you dislike most about this product?
Poor video quality
What recommendations would you give to someone considering this product?
If you are up for audio calls and chat, this product is for you
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing