What is Webex Calling?
Webex Calling is a proven cloud calling solution that delivers enterprise-grade calling enabling you to replace your PBX network with a globally trusted cloud solution. It easily extends to a complete collaboration experience, that includes market leading calling, meetings, messaging, contact center and integrated devices when you’re at the office, at home, or anywhere between.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
95 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Calling?
Pros
- Helps Innovate
- Enables Productivity
- Respectful
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Transcription
Centralized Management Portal
Communications
Call Management
Secure Access
Web & Desktop Conferencing
Session Border Controller
Mobility
Presence IM
Continuous UCC
Speech Access and Personal Assistant
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Ease of Implementation
Ease of IT Administration
Quality of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Webex Calling Reviews
Isleny Carolina P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
Conferencing Software of the Highest Quality.
Likeliness to Recommend
What differentiates Webex Calling from other similar products?
Cisco has unique plans that allow companies to distribute plans to all of their employees and then charge for their use, which Zoom does not have.
What is your favorite aspect of this product?
Webex Meetings allows you to have meetings in a simple and efficient manner. You may host one on the spot or plan one ahead of time. You may use the Webex Calendar, Google Calendar, or Outlook Calendar to plan your meetings. If you plan meetings that have many uses, you may make them recurring. This allows you to reuse the meeting room at any time with the same choices, saving you time when setting up a new meeting. The sessions might take place every day or on a few certain days of the week.
What do you dislike most about this product?
I'm quite happy with Webex Meetings and don't have any complaints.
What recommendations would you give to someone considering this product?
Webex Meetings is a great tool for video conferencing and screen sharing. It's easy to use and may be used on any medium, including web browsers. You may use it for free, but subscribing unlocks numerous important features, like cloud recording, which is quite useful.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
FARHAAN S.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Sep 2021
Secured Tool for Team Collaboration.
Likeliness to Recommend
What differentiates Webex Calling from other similar products?
You Can Connect Succesful meetings and Web Conferencing with high quality Audi and Video. It's Saves Lot of time as Compared to the alternatives, it's an optimal Solution to Start meeting from anywhere with just one Click.
What is your favorite aspect of this product?
Video Conferencing. High quality Audio and Video. Support team was highly knowledgeable and friendly. It has an intuitive interface which has the power to Connect and this will definitely help your business to increase productivity.
What do you dislike most about this product?
Sometimes Sound quality detoriates due to Connectivity Issues.
What recommendations would you give to someone considering this product?
Use Cisco WebEx Calling for better Collaboration.
Pros
- Helps Innovate
- Unique Features
- Effective Service
- Respectful
Martin L.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2021
Cool features.
Likeliness to Recommend
What differentiates Webex Calling from other similar products?
In summary, a feature that differs between cisco webex calling and google meet is that google meet has integration with google while cisco webex is independent.
What is your favorite aspect of this product?
I like Cisco webex that its integration within my company has been successful for reasons that it is a very intuitive software, its audio and video quality make it the best.
What do you dislike most about this product?
In my user experience I can mention that I do not like this software that when the connection becomes slow the image is distorted and the audio is delayed.
What recommendations would you give to someone considering this product?
In my opinion, I recommend that others who go to implement this software observe if their internet connection is with a good signal to avoid dropping the video call.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Saves Time
