What is Webex Calling?
Webex Calling is a proven cloud calling solution that delivers enterprise-grade calling enabling you to replace your PBX network with a globally trusted cloud solution. It easily extends to a complete collaboration experience, that includes market leading calling, meetings, messaging, contact center and integrated devices when you’re at the office, at home, or anywhere between.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
95 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Calling?
Pros
- Helps Innovate
- Enables Productivity
- Respectful
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Transcription
Centralized Management Portal
Communications
Call Management
Secure Access
Web & Desktop Conferencing
Session Border Controller
Mobility
Presence IM
Continuous UCC
Speech Access and Personal Assistant
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Ease of Implementation
Ease of IT Administration
Quality of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Webex Calling Reviews
Oliver T.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2021
CISCO WEBEX CALLING THE BEST MEETING SOLUTION.
Likeliness to Recommend
What differentiates Webex Calling from other similar products?
Cisco Webex Calling differs because it is a tool because it is flexible and intuitive, it adapts to our needs and offers more than what we normally need. I like its end-to-end security, visually pleasing interface, speed and simplicity. It is also very fast and the meetings are of quality with HD audio and video.
What is your favorite aspect of this product?
My favorite aspect of Cisco Webex Calling is that it helps me daily communicate with my colleagues, teammates, suppliers and customers, it is software that makes it easy to collaborate and work productively from anywhere and on any device with the simplicity of They only press a button sharing the audio and video screen, it is a tool that promotes teamwork, guarantees success in my projects and makes it possible to communicate with colleagues who are in another place without having to move, it helps me to scale to a higher level in my business and improves the relationship with my colleagues.
What do you dislike most about this product?
Cisco Webex Calling is a tool for immediate solutions to start our online meetings, it is a software that offers a quality service to its clients, offers benefits and advantages, it is fast, safe and effective from start to finish, I use this collaboration tool daily and so far it works for me totally without presenting failures or interruptions, I have no dislike.
What recommendations would you give to someone considering this product?
I recommend Cisco Webex Calling to all work teams to collaborate in a simple and secure way, it is a software that provides quality from start to finish, if what you need is to share screen and work productively, through wireless connection, excellent audio and video quality HD, I highly recommend Cisco Webex Calling provides excellent services and comprehensive features that make your experience unique and satisfying, bring success to your business, and drive the growth and development of your relationships. It is easily configured and does not require heavy downloads is just what is needed.
Pros
- Fair
- Helps Innovate
- Continually Improving Product
- Reliable
Amy C.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Aug 2021
Calls available for all companies
Likeliness to Recommend
What differentiates Webex Calling from other similar products?
Make your calls with the least distraction and interruptions possible since Cisco allows you to eliminate all noise and improve speech, it also allows you to recognize simple hand gestures to express feelings without the need to say a word, it also has automatic transcriptions excellent designs and meetings and HD videos.
What is your favorite aspect of this product?
Cisco webex is a tool for business calls, you can use it on Android, Windows desktop, iOS, Mac, web browser, make your calls reliably with excellent flexible plans, Cisco allows you to use links that help you start using all the excellent services of this tool regardless of whether you are a member, an administrator or a user. This tool is simply rich in features for your calls which makes your experiences incredible, it offers an excellent user experience integrated with Webex devices, it also includes Cisco ip phones, desk phone.
What do you dislike most about this product?
There is really nothing that I can dislike about Cisco Webex, it is excellent to have a unique experience in meetings since it is a tool that is designed for teams of any size, it has interactive functions that help to have a better collaboration with your employees and potential customers.
What recommendations would you give to someone considering this product?
I recommend Cisco as it is an excellent tool that helps you have greater productivity with the functions it offers, it has a very modern meeting experience that is extremely attractive, intelligent and inclusive.
Pros
- Enables Productivity
- Efficient Service
- Inspires Innovation
- Caring
Luke V.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2021
Fantastic Quality!
Likeliness to Recommend
What differentiates Webex Calling from other similar products?
Quality, quality, quality. I've used many calling solutions and Webex calling is by far the most superior from a product standpoint. The audio is crisp and call connection is never an issue which is my main proof points in a solution like this.
What is your favorite aspect of this product?
I appreciate how well this solutions integrations with the rest of the Cisco product suite. Having a single platform to operate out of is a game changer in the business world.
What do you dislike most about this product?
I do wish they were a little more progressive when it comes to the product add ons or the modern feel of the customer interface.
What recommendations would you give to someone considering this product?
Don't even think about it, just do it. It will be money well spent!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing